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As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.

The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.

Lead and grow a hands-on Maps & Search engineering team owning home search across web and mobile. Set technical direction, contribute to code, and scale a high-throughput search platform (~1B monthly requests). Improve relevance, latency, and reliability, integrate AI/LLMs into discovery and ranking, and drive delivery from roadmap through incidents and production operations.

The Producer/Editor will create, shoot, and edit weekly YouTube shows, manage pre- and post-production processes, and produce supporting video content, ensuring high quality and timely publishing.

The role involves prospecting and qualifying mid-market opportunities in real estate, reaching out to decision-makers, creating meetings for account executives, and building a sales pipeline.

Partner with Sales, Marketing, CS, and Revenue Operations to forecast revenue, model GTM efficiency (CAC, LTV, payback), query the data warehouse with SQL, build financial models and automate recurring GTM reporting to inform investment and resourcing decisions.

Build and scale the analytics foundation: own dbt projects and Snowflake warehouse, create trusted datasets and semantic layers for AI, build ELT pipelines from APIs, implement testing/observability and CI/CD, design reconciliation models, enable stakeholder self-service, and partner cross-functionally to drive data-driven decisions across GTM, Product, Finance, People, and Operations.

Own and improve the AI Social render pipeline and agent loops that generate on-brand Instagram carousels and reels. Build prompts, structured outputs, tool-calling, and media composition to ship high-quality generative image, video, voice, and music products in collaboration with product, design, and content strategy.

Lead and scale a 120-person inside sales organization from $100M to $300M ARR by improving productivity, building leadership depth, deploying centralized AI-powered selling, and installing rigorous forecasting, pipeline, and ramp playbooks.

Manage onboarding for new real estate clients—run discovery calls, translate client vision into action, coordinate internal teams (including IDX integration), document progress in Salesforce, and deliver high-quality website launches at scale while maintaining CSAT and review targets.