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Provides front-desk reception for a senior living community, welcoming residents and visitors, coordinating phone communications, organizing mail and packages, monitoring life-safety alerts, assisting guests, and completing clerical duties. Maintains an organized, professional reception area while delivering compassionate customer service in a busy environment.

Develop and deliver enterprise-wide internal communications supporting HR initiatives, employee engagement, company culture, and organizational priorities. Responsibilities include writing and editing content, administering the intranet, managing communication calendars, supporting events and town halls, partnering with leaders, measuring engagement effectiveness, coordinating recognition submissions, and leveraging digital and AI tools to improve communication processes.

Provides human resources, financial, payroll, accounts receivable, reporting, and administrative support to a senior living community and Executive Director. Maintains confidential records, prepares reports, supports staff training, coordinates meetings and events, communicates with residents and visitors, and responds to community emergencies while following organizational policies and hospitality standards.

Leads sales and marketing strategies to drive occupancy and revenue for a senior living community. Manages the prospect pipeline from inquiry through move-in, conducts tours, builds referral relationships, oversees local marketing and community events, tracks performance in Salesforce, coaches sales staff, and collaborates with community and corporate leadership. Ensures accurate reporting, regulatory compliance, and service excellence.

Manage identity and access lifecycle, administer security technologies (Entra, Okta, endpoint/email protection), monitor alerts, perform risk assessments, support incident investigations, audits, policy development, and security hardening across corporate and community systems.

Serve as the onsite financial steward for a senior living community: manage billing, accounts payable/receivable, payroll, reconciliations, resident financial inquiries, vendor relations, and a small team. Partner with regional finance and centralized COEs to support forecasting, resolve billing issues, maintain resident records in PCC/C3LinC, and advise department heads on financial variances and coding to ensure accurate, compliant reporting.

Lead enterprise information security strategy and governance for a multi-site senior living organization. Oversee cybersecurity operations, risk management, compliance (including HIPAA and SOC), vendor security, incident response, privacy protections, cloud and infrastructure security, and security architecture. Build and lead a security team, manage budgets, drive security awareness, and advise executive leadership to enable secure business growth.

Provide accounts payable and payroll support, process invoices and checks, enter resident/community payments, prepare bank deposits, assist with monthly AP close and audits, resolve payroll discrepancies, collaborate with HR, and support financial statement preparation and special accounting projects.

Support full-cycle recruitment and onboarding, build candidate pipelines, source and screen applicants, coordinate hiring with managers, and assist with benefits, employee relations, compliance, training, HRIS/ATS administration, and special HR projects.

Support HR operations including payroll processing and reconciliation, benefits administration and billing, HRIS and employee records management, reporting, and partner with leadership to maintain a positive employee experience.