At Lake Port Square, we believe a great community begins with great people. We are looking for a leader who values teamwork, professionalism, service, accountability, and making a positive difference in the lives of the people we serve.
If you're ready to bring your leadership skills, administrative expertise, and passion for service to a senior living community where relationships matter, we encourage you to apply!
This position plays an important role in the day-to-day success of our community by leading administrative operations, supporting the Executive Director and department leaders, and ensuring residents, families, associates, and visitors receive exceptional service.
As Director of Administrative Services, you will:
- Provide leadership and direction for administrative functions, including reception, office management, and clerical support.
- Supervise, train, mentor, and support administrative team members.
- Help create and improve office procedures and workflows to increase efficiency.
- Oversee scheduling, correspondence, recordkeeping, and other administrative functions.
- Manage office supplies, equipment, and related purchasing needs.
- Coordinate meetings, community events, and special projects.
- Support the Executive Director and department leaders with organizational and strategic initiatives.
- Ensure administrative practices comply with company policies, regulatory requirements, and confidentiality standards.
- Professionally handle escalated questions or concerns from residents, families, and associates.
- Partner with department leaders to support community goals and operations.
- Assist with reports, audits, and regulatory reviews.
- Identify opportunities to improve administrative processes and service.
- May oversee security and/or transportation functions.
- Perform other duties as assigned.
Required:
- Associate's degree in Business Administration or a related field, or equivalent years of experience.
- 3 to 5 years of administrative experience, including supervisory or management experience.
- Strong leadership and organizational skills.
- Proficiency with Microsoft Office Suite and office management software.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and meet deadlines.
- A commitment to professionalism, accuracy, teamwork, and exceptional service.
Preferred:
- Previous experience in senior living, healthcare, or hospitality.
This is an administrative leadership position in a professional senior living environment. The role includes regular computer and telephone use, meetings, interaction with associates and residents, and occasional walking, standing, bending, reaching, and lifting or carrying materials weighing up to approximately 25 pounds.
Skills Required
- Associate's degree in Business Administration or a related field, or equivalent years of experience
- 3 to 5 years of administrative experience
- Supervisory or management experience
- Strong leadership and organizational skills
- Proficiency with Microsoft Office Suite and office management software
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and meet deadlines
- Professionalism, accuracy, teamwork, and exceptional service
- Previous experience in senior living, healthcare, or hospitality
Vi Living Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vi Living and has not been reviewed or approved by Vi Living.
-
Healthcare Strength — Medical, dental, and vision coverage is complemented by optional protections such as life, disability, accident/critical illness, and hospital indemnity, plus access to mental‑health resources. Coverage typically begins the first day of the month after hire, reinforcing strong baseline healthcare support.
-
Leave & Time Off Breadth — PTO, paid holidays, sick time where applicable, bereavement, jury duty, parental bonding, and caregiving leave create a broad time‑off portfolio. Some locations add paid volunteer time and anniversary holidays, extending flexibility for time away.
-
Retirement Support — A 401(k) with company match anchors retirement readiness, supported by tools like FSAs and commuter benefits that aid overall financial planning. Access to a credit union and early wage access provide additional day‑to‑day financial support within the total rewards mix.
Vi Living Insights
What We Do
Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults. Our goal is for our residents to continually experience the finest in senior living. Throughout Vi’s history, we have maintained our commitment to not only help seniors live independent lives on their terms, but also provide a nurturing environment for our employees to build fulfilling careers of service and care. Today, we support more than 2,900 employees in our corporate and community offices who are deeply committed to the care of our residents. The future success of Vi depends on maintaining a standard of excellence in all phases of resident services and relations.
Why Work With Us
At Vi, we go beyond words; respect, equity, diversity, and inclusion are the foundations of our culture. We're devoted to fostering an environment where every employee feels a genuine sense of belonging, appreciation, and empowerment.
