Top Tech Jobs & Startup Jobs

Own end-to-end onboarding and adoption for SaaS customers, build trusted relationships, drive retention and expansion, analyze customer data for growth opportunities, collaborate cross-functionally to resolve issues and inform product roadmap, and refine scalable success playbooks and automation.

The Customer Success Engineer drives the adoption and success of DataRobot's GenAI applications, manages customer health, provides technical solutions, and facilitates user training to maximize value and impact.

Own client relationships for SEO and digital marketing accounts: coordinate internal teams, monitor campaign performance, present reports, drive retention, upsell services, and mentor account teams to ensure timely delivery and client satisfaction.

As a Customer Success Manager, you will manage relationships with SMB private practices to ensure product adoption and satisfaction, translating fintech concepts for non-tech-savvy users.

The Customer Success Lead will manage a team focused on customer satisfaction, product adoption, and engagement strategies for medical practices.

The Customer Success Manager will manage relationships with private practice owners, ensuring product adoption and satisfaction while developing communication strategies and retention metrics.

Lead a high-performing team of Customer Success Managers, driving customer utilization, retention, and expansion across fintech and AI software products for SMB and mid-market healthcare customers.

Serve as the frontline for client support: resolve issues, communicate with customers and internal teams, research across tools, manage time and priorities, and maintain strong client relationships to ensure satisfaction.

Manage post-sale relationships for a designated EMEA account base, driving renewals, upsell/cross-sell, onboarding, adoption, and customer advocacy. Collaborate with sales, solutions architects, and internal teams, report on customer health and opportunities (SFDC), and act as trusted advisor to maximize retention and revenue.

Manage implementation and training for HotelRunner products, providing customer support and tracking processes through Salesforce, ensuring high customer satisfaction.

Manage a portfolio of strategic enterprise accounts, drive product adoption, renewals and expansion, build executive relationships, create account plans, surface product feedback, and use data/analytics to mitigate churn and identify growth opportunities.

Lead strategic client relationships for Veeva Ostro, driving digital marketing strategies, account retention, renewals, and ROI. Influence product roadmap, oversee large-scope execution and enterprise budgets, translate analytics into insights, and coordinate cross-functional teams to meet pharma regulatory and launch requirements.

Manage post-sale customer relationships for North American manufacturing accounts, drive adoption and utilization of robotic systems, coordinate cross-functional teams, align production planning, act as the customer advocate internally, and enable account growth through ongoing support and expansion strategies.

As a Customer Success Manager at PLACE, you will manage a portfolio of accounts, drive customer satisfaction, and proactively prevent churn while ensuring a high-quality customer experience.

Operate and support autonomous and manned vessel testing, demonstrations, and customer deployments. Perform pre-departure inspections, monitor navigation and control systems, execute test plans, collect data, troubleshoot mechanical and system issues, assist engineers with integration, and support launch, recovery, transport, regulatory coordination, and customer training.

The Customer Success Manager will build relationships with key stakeholders, manage client interactions, secure renewals, identify revenue opportunities, and track success metrics to achieve customer objectives.

The Senior Customer Success Manager will manage strategic customer accounts, drive successful outcomes, and enhance customer relationships through effective plans and communication.

Manage a portfolio of customers to drive adoption, retention, and growth of Hootsuite and partner products. Onboard customers, develop mutual success plans, lead reviews, monitor account health, analyze metrics, log updates, collaborate with sales and professional services, and meet quarterly renewal, adoption, and advocacy targets.

The Senior Customer Success Manager drives business impact for complex clients, ensuring customer goals are met through strategic planning, relationship management, and resource mobilization while leveraging Tableau expertise.

As a Customer Success Manager, you'll optimize marketing strategies for clients, analyze performance data, and drive revenue growth through platform adoption and engagement.

The Client Success Advisor manages high-value client accounts, focusing on retention, account growth, and ensuring quality delivery. Responsibilities include conducting meetings, identifying expansion opportunities, and coordinating with internal teams to enhance client relationships and address challenges.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.

Support senior CSMs to manage strategic wealth management and enterprise clients: attend client meetings, handle day-to-day requests, coordinate cross-functional initiatives, identify expansion opportunities, and progressively assume ownership of accounts.

Manage post-onboarding customer relationships to drive product adoption, deliver measurable value, and act as a trusted advisor. Support renewals and expansion, conduct training and business reviews, create impact stories, and collaborate cross-functionally to resolve customer needs. Manage a portfolio of ~30 clients and travel occasionally.

The Client Success Manager will oversee a portfolio of B2B clients, ensuring satisfaction and growth through proactive support, performance tracking, and cross-functional teamwork.