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Lead continuous improvement across distribution centers by optimizing inbound/picking/outbound workflows, facility layouts, and workstation ergonomics; perform data analysis and time studies to set labor standards and capacity plans; manage capital, cost-reduction, and automation projects; integrate and support WMS/WES/LMS systems; conduct root-cause analysis, implement CAPA, author SOPs, and deliver technical training.

Lead Arrow's strategic partnership with Microsoft, develop and execute business plans, manage forecasts and pipeline, coach and lead Business Development and Account Managers, drive demand generation and value-based selling, support complex commercial engagements and C-level opportunities.

Provide telephone and email customer support; manage estimates, orders, and invoicing; collaborate with sales teams and suppliers; develop offers and follow up sales cases through execution; maintain accurate records and support customers in Italian and English.

Sell and organize training sessions for customers, resellers, and vendors. Manage registrations, coordinate dates/materials, prepare marketing and training materials, handle invoicing, update web content, and provide administrative and customer support.

Drive Microsoft cloud business development and account management with channel partners: provide technical consultancy, build relationships, support partner offers, deliver trainings/workshops, stay current on vendor offerings, and help secure new sales opportunities. Office-based Lisbon role with hybrid option and some regional/EMEA travel.

Coordinate and lead medium-sized, cross-functional projects: plan, implement, track timelines, manage risks and vendors, run stakeholder communications, maintain documentation and reports, and perform data collection and basic analysis to support research and warehouse improvement initiatives.

Designs, administers, and improves employee learning and talent programs, including onboarding, leadership development, performance management, and early-career initiatives. Manages vendors, conducts market research, develops training content and procedures, analyzes program metrics, and presents findings. Serves as a central program contact and system administrator for Workday and LMS platforms, recommends technology enhancements, maintains program materials, and coordinates training logistics while partnering with senior leadership.

Manage assigned customer accounts, provide strategic sales support, grow margins and market share, coordinate quoting and order fulfillment, and serve as the liaison between customers, suppliers, and internal teams. Own quote-to-order objectives, pricing strategy, quality processes, inventory integrity, credit coordination, and customer issue resolution while driving solutions selling and long-term business partnerships.

Leads a large inside sales support or production operations team, coordinating daily activities, setting priorities, managing resources, and collaborating with supervisors. Coaches employees, conducts performance evaluations, recommends pay actions, resolves complex problems, and contributes to policy and resource planning. The role is hybrid, with three days in the office and two days remote.

Manage sales for Arrow’s product line within a defined territory, focusing on existing accounts. Responsibilities include building customer and supplier relationships, servicing customers, preparing quotations, closing business, developing account and territory plans, and supporting value-added and supply chain engagements.