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Support shore-based vessel operations by monitoring vessel movements, coordinating cargo logistics and supply deliveries, managing operational documents and coastal schedules, verifying supply requests, and maintaining communication with ports, terminals, sub-agents, and vessels to meet safety and operational targets.

Provide on-site user support for installations and troubleshooting; assist with issuance and tracking of IT payment orders; open, monitor, and assign support tickets to Global Technical Support; provide software support and configuration.

Coordinate port calls and act as focal point between terminals, pilots, tugs, and service providers. Manage vessel schedules, documentation, and distribution of special cargo manifests. Execute and monitor operational processes in SAP, control port fee payments, authorize third-party access, operate ZIM MONITOR to analyze alerts, and communicate with vessel command and local authorities.

Prepare and amend shipping manifests and customs entries in company systems, input import/export data before deadlines, issue corrections, generate invoices with correct charges, notify clients/agents of vessel departures, and endorse cargo as loaded in the customs system.

Support shore-based maritime operations by monitoring vessel movements, coordinating cargo logistics and supply deliveries (fuel and other supplies), maintaining operational documents and coastal schedules, verifying vessel supply requests, and communicating with port/terminal sub-agents to meet operational targets with agility and problem-solving.

Manage bookings via platforms/EDI (INTTRA, MyZIM), confirm/adjust/cancel shipments, provide customer support by email/phone, monitor cargo readiness, VGM and container status, handle LAR requests and sales leads to ensure on-time shipments.

Support finance team by preparing reports, performing financial analysis, assisting budgeting and forecasting, maintaining data and KPIs, helping with audits, reviewing invoices, and supporting continuous improvement and purchasing tasks.

Manage and grow customer accounts by generating leads, visiting clients, assessing needs, ensuring compliance, collecting payments, and meeting sales quotas while maintaining strong relationships.

Drive sales by managing customer relationships, generating leads, visiting clients to assess needs, ensuring compliance with sales processes, following up on accounts receivable, and expanding the customer base while meeting sales quotas.

Manage sales activities to meet quotas, build and maintain customer relationships, generate leads, visit clients, monitor accounts receivable, ensure compliance, and identify new business opportunities.