Operations Analyst

Posted 3 Days Ago
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Santos, São Paulo, BRA
In-Office
Entry level
Logistics
The Role
Coordinate port calls and act as focal point between terminals, pilots, tugs, and service providers. Manage vessel schedules, documentation, and distribution of special cargo manifests. Execute and monitor operational processes in SAP, control port fee payments, authorize third-party access, operate ZIM MONITOR to analyze alerts, and communicate with vessel command and local authorities.
Summary Generated by Built In
Description

We are looking for an Operations Analyst that will handle the following:

  • Coordinate port calls for ZIM vessels.
  • Act as the focal point between terminals, pilots, tugs, and all service providers.
  • Coordinate with local agencies to ensure all port-related activities are handled efficiently.
  • Manage and update vessel schedules in company systems.
  • Serve as the main communication channel with the vessel's command.
  • Coordinate all necessary documentation with local authorities.
  • Distribute special cargo manifests (IMO, Reefer) and other required certificates.
  • Execute and monitor operational processes within the SAP system.
  • Control and follow-up on port fee payments.
  • Manage and authorize access for third-party service providers to vessels during port stay.
  • Operate the ZIM MONITOR system, analyzing alerts and directing corrective actions.
Requirements
  • Advanced English.
  • Bachelor's degree in Logistics, Foreign Trade, International Relations, or a related field.
  • Proficiency in the Office 365 Suite, with an emphasis on Excel.
  • Experience in an Operations department at a Shipping Line or as a Boarding Agent is a plus.
  • Experience with the SAP system is a plus

Skills Required

  • Advanced English
  • Bachelor's degree in Logistics, Foreign Trade, International Relations, or related field
  • Proficiency in Office 365 Suite with emphasis on Excel
  • Experience in an Operations department at a Shipping Line or as a Boarding Agent
  • Experience with the SAP system
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The Company
HQ: Haifa
10,000 Employees
Year Founded: 1945

What We Do

Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.

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