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Provides responsive customer service within a logistics control tower, serving as the primary contact for shipment updates, delivery issues, and order fulfillment. Coordinates with customers, carriers, logistics, operations, and warehouse teams to track shipments, resolve discrepancies, maintain accurate records, support on-time delivery, and meet service-level agreements. The role also contributes to process improvements and customer satisfaction targets.

Plan and execute network patching, upgrades, and maintenance across European locations. Coordinate infrastructure changes with stakeholders, support LAN, WAN, wireless, security, and SD-WAN environments, and provide second- and third-level troubleshooting. Lead root cause analysis, infrastructure improvements, site refreshes, and European projects while managing multiple priorities and occasional travel.

Own and improve European network security infrastructure, administering Forescout NAC and segmentation, designing secure LAN, WAN, wireless, SD-WAN, and firewall solutions, and managing Check Point and Palo Alto technologies. Collaborate with Information Security on threat detection, investigations, and remediation. Support network projects through design, implementation, testing, documentation, and operations. The role is hybrid in Łódź, requires regular European travel, and includes occasional out-of-hours work.

Leads enterprise-level strategic transformation projects across DP World’s Americas logistics, ports, terminals, and supply chain businesses. Translates strategy into executable roadmaps, establishes governance and KPIs, manages cross-functional initiatives, mitigates risks, tracks value realization, and supports executive decision-making. Requires strong logistics industry knowledge, financial and commercial acumen, structured problem-solving, executive communication, and the ability to influence stakeholders across a matrix organization.

Provides foundational HR support across employee engagement, intern coordination, onboarding, offboarding, employee file and policy management, compliance, and HR systems updates. The role maintains accurate employee data, coordinates onboarding and termination activities, supports HR initiatives, responds to employee questions, and partners with Talent Acquisition, Payroll, Total Rewards, and business leaders.

Leads commercial growth in the port and terminal industry by managing key customer and shipping-line relationships, overseeing sales performance, developing tariffs and proposals, evaluating business profitability, identifying opportunities, and minimizing revenue leakage. Partners with Operations, Finance, HSE, and regional teams to deliver solutions while supporting team development and customer satisfaction.

Coordinates sales support and accounts receivable activities, including customer invoicing, payment application, collections, deduction analysis, account reconciliation, balance confirmations, and agreement renewals. Works with Sales, Operations, customers, and shared services teams to resolve billing issues, reduce overdue balances, and improve days sales outstanding. Requires finance or accounting knowledge, credit control experience, Oracle, transport management systems, and advanced Microsoft Excel skills.

Support production and assembly processes to improve reliability, efficiency, and safety. Provide mechanical, electrical, and systems support; investigate production issues; lead preventative and corrective actions; contribute to NPI and full lifecycle projects; perform time studies and continuous‑improvement initiatives; prepare engineering studies and reports; collaborate with vendors, stakeholders, and contractors; recommend capital equipment purchases or leases.

The Manufacturing IT Manager oversees IT and Engineering services for manufacturing, ensuring high-quality delivery, team leadership, and effective communication with stakeholders.

The EHS & Compliance Manager oversees compliance with Environmental, Health & Safety standards, develops EHS systems, manages audits, and promotes safety culture.