Top Tech Jobs & Startup Jobs

Manage B2B merchant relationships, drive adoption and value realization, analyze checkout and payment performance, identify growth opportunities, and execute optimization experiments. Track KPIs, translate data into recommendations, build stakeholder relationships, and collaborate with Product, Engineering, and Customer Engineering teams to improve merchant outcomes and product capabilities.

Drive adoption of Afford among GoKwik’s existing merchants through high-volume outbound calls, WhatsApp, and email. Responsibilities include pitching the value proposition, handling objections, following up with prospects, guiding merchants through activation and go-live, maintaining CRM records, tracking sales metrics, and coordinating internally to resolve merchant questions.

Own strategic relationships and business outcomes for UK and European eCommerce merchants. Drive product adoption, retention, expansion, and revenue growth through QBRs, campaign management, funnel and cohort analysis, A/B testing, and actionable recommendations. Manage retention campaigns across WhatsApp, email, and SMS, while partnering with Product, Engineering, Sales, and Marketing. Serve as the internal voice of international merchants and use AI tools to improve customer success workflows.

Lead SRE-focused reliability for production systems: run on-call and incident response, debug distributed systems, design self-healing scalable infrastructure, build observability (metrics, logs, traces, SLIs/SLOs, APM), support Terraform/Kubernetes/CI-CD automation, mentor engineers, conduct blameless postmortems, and drive resiliency improvements.

Own full sales cycle for KwikGEO—prospecting, discovery, demos, negotiation, and closing. Build and manage pipeline of D2C/eCommerce brands, engage senior decision-makers, create consultative business cases linking AI visibility to traffic, conversions, and GMV. Drive outbound via LinkedIn/email/partnerships, leverage existing merchant base, maintain CRM hygiene, collaborate with Product and Marketing, and represent KwikGEO at events.

Manage day-to-day merchant relationships to drive product adoption of KwikCheckout, analyze checkout funnels and payment metrics, design A/B experiments to improve conversion, coordinate cross-functionally for product improvements, and deliver data-driven recommendations to increase merchant revenue and retention.

Manage onboarding, adoption, and retention for a portfolio of D2C merchants using KwikEngage. Drive product adoption, analyze campaign performance, provide data-backed recommendations, identify upsell opportunities, and collaborate cross-functionally to resolve issues and improve customer outcomes.

Serve as the technical bridge between sales, product, and engineering to drive merchant acquisition and successful integrations. Conduct demos, gather requirements, handle technical objections, prepare BRDs, support API/SDK/platform integrations, manage implementation projects, and collaborate cross-functionally to ensure timely go-lives and smooth onboarding.

Lead regional sales strategy and a team to hit revenue targets: recruit, coach, forecast, expand customer base, run local campaigns, monitor sales KPIs, analyze market trends, and represent the company at events.

Lead enterprise merchant lending sales by prospecting, negotiating, and closing financing deals with high-value D2C and eCommerce brands. Build relationships with founders and finance leaders, structure lending solutions with cross-functional teams, drive disbursals and portfolio growth, maintain CRM and forecasts, and expand accounts through cross-sell and renewals.