Why This Role Matters
- Drive Afford adoption across an assigned portfolio of GoKwik merchants.
- Conduct high-volume outreach through calls, WhatsApp, and email.
- Pitch Afford’s value proposition and handle merchant objections.
- Follow up with interested merchants and drive them through activation and go-live.
- Maintain CRM hygiene and track outreach, conversions, activations, and revenue.
- Work with internal teams to resolve merchant queries and enable smooth go-live.
Who You Are
- 1–3 years of experience in Sales, Inside Sales, Business Development, or Account Management.
- Strong communication, persuasion, and relationship-building skills.
- Comfortable with high-volume outbound sales and target-driven environments.
- Strong follow-up discipline and ability to manage multiple conversations.
- Customer-focused, proactive, and eager to learn.
- Comfortable using CRM tools and tracking sales metrics.
Skills Required
- 1-3 years of experience in Sales, Inside Sales, Business Development, or Account Management
- Strong communication, persuasion, and relationship-building skills
- Comfort with high-volume outbound sales and target-driven environments
- Strong follow-up discipline and ability to manage multiple conversations
- Customer-focused, proactive, and eager to learn
- Comfort using CRM tools and tracking sales metrics
What We Do
GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.
