Top Tech Jobs & Startup Jobs

Own customer digital twin schemas, audit AI quality and guardrails, monitor privacy and human-approval controls, support AI agent configuration and testing, and track triage, routing, resolution, override, and customer satisfaction metrics. Collaborate with data engineering, Support, Customer Success, Services, and product operations teams to maintain data integrity, documentation, and operational performance.

Lead product strategy, roadmap, and execution for Copado’s autonomous testing platform. Define AI-driven testing capabilities, scalable integrations, pricing, packaging, and product launches. Partner with engineering, design, research, QA, sales, support, customer success, and marketing to deliver a unified Salesforce DevOps experience. Conduct user discovery, establish success metrics, analyze product data and telemetry, and translate complex technical challenges into actionable priorities.

The Customer Marketing Manager will develop lifecycle programs spanning onboarding, adoption, and expansion; execute customer campaigns; drive product usage and upgrades; coordinate customer storytelling and advocacy; capture customer insights; and collaborate with Customer Success, Product, Sales, and Marketing to influence retention, expansion, pipeline, and revenue growth.

Drive Copado’s growth and enterprise customer acquisition in Japan by developing market strategy, building Salesforce ecosystem partnerships, generating outbound pipeline, managing sales opportunities, exceeding quotas, and positioning Copado’s DevOps solutions. The role requires collaboration with Salesforce teams, system integrators, ISVs, and internal stakeholders, along with account management, forecasting, customer relationship development, and reporting of market trends and KPIs.

Generate qualified sales opportunities through outbound prospecting, including cold calls, personalized emails, video messaging, and social outreach. Partner with Account Executives to build pipeline, research target accounts and personas, qualify prospects, communicate Copado’s value, handle objections, and manage high-volume outreach while meeting sales quotas and KPIs.

Drive growth and new customer acquisition in the State, Local, and Education sector. Develop go-to-market strategies, prospect new accounts, manage relationships, pipeline, forecasts, and sales metrics, and achieve quarterly and annual objectives. Collaborate with implementation partners, ISVs, Salesforce teams, marketing, and internal groups to create opportunities and deliver customer value. Support post-sale success and complete product, sales, process training, and certifications.