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Manages customer software delivery projects from planning through completion. Responsibilities include developing project plans, coordinating resources and deliverables, managing risks, issues, changes, budgets, billing milestones, documentation, and stakeholder communications. The role supports governance, status reporting, customer confidence, process improvement, and effective use of AI and automation tools within the project management office. Experience with ERP implementation, professional services, project management methodologies, and Microsoft 365 is preferred.

Supports Client Success Managers with account growth and retention initiatives, client reporting, annual and quarterly review presentations, marketing asset packets, CRM updates, client launches, issue resolution, and cross-functional coordination. The role provides operational and administrative support across key enterprise accounts and contributes to reporting and process improvement efforts.

Manages global customer credit functions, including underwriting, credit limit reviews, collections, delinquency resolution, account holds, bad debt write-offs, bankruptcy reporting, billing discrepancy resolution, and monthly statements. Analyzes financial statements, D&B reports, payment references, and risk factors to approve credit applications and manage approximately 1,000 customer accounts. Supports process improvements, reporting, system implementations, training, and collaboration with Sales and Customer Experience teams.

Provides first-level IT support for desktops, laptops, mobile devices, printers, servers, phones, software, and company applications. Responsibilities include troubleshooting, service desk ticket management, workstation setup and deployment, Active Directory administration, hardware and software upgrades, inventory and license tracking, user onboarding and offboarding, backup monitoring, documentation, and escalation of complex issues to Tier 3 teams.

Drives revenue growth for assigned CPG brands by managing client relationships, developing retail sales strategies, presenting to buyers, negotiating pricing and placement, identifying new opportunities, analyzing market data, and coordinating promotional programs and product launches. The role manages multiple accounts, influences stakeholders, and supports growth across Northern California retail chains and independent grocery partners.

Supports daily accounting operations, including journal entries, general ledger maintenance, account reconciliations, month-end and year-end closing, financial reporting, transaction review, and accounts payable or receivable processes. Maintains accurate financial records, supports audits, resolves routine discrepancies, follows internal controls, and contributes to process improvements under senior accounting guidance.

Reviews commercial workers’ compensation and general liability premium audits by verifying payroll, sales, receipts, subcontractor work, classifications, and calculations. Communicates with insureds and agents, researches regulatory classification codes, resolves discrepancies, documents exposure changes, maintains confidentiality, and ensures timely, accurate audit completion. Supports audit system improvements and continuous process enhancement while providing professional customer service.

Leads operations across three bank branches, overseeing customer service, staff performance, facilities, security, cash controls, compliance, audits, scheduling, training, budgeting, sales development, and community engagement. Ensures consistent service quality, adherence to banking policies and regulations, and achievement of business goals while coaching employees and managing branch resources.

Provides day-to-day software and database support for customers using proprietary CAMA software. Responsibilities include troubleshooting issues, resolving support cases, documenting customer updates, supporting implementations and upgrades, advocating for customer needs, and improving team processes. The role requires strong analytical and communication skills, efficient case management, adaptability, and the ability to learn complex systems. Experience with government, real estate, regulated systems, SQL, Salesforce, JIRA, and Microsoft Office is valuable.

Provides technical support for coil coating and metal-processing manufacturing facilities. Leads process improvements, equipment troubleshooting, root-cause analysis, capital projects, and equipment upgrades. Supports combustion systems, thermal oxidizers, curing ovens, heat exchangers, and fluid-based systems through engineering calculations and process data analysis. Coordinates vendors, contractors, design, installation, construction, commissioning, and startup activities. Requires an engineering degree, at least five years of industrial process experience, and up to 30% travel.