Top Tech Jobs & Startup Jobs

Retains customers considering cancellation through consultative conversations, tailored offers, issue resolution, and service relocation support. Identifies opportunities to sell upgrades, equipment, and enhanced services to existing customers. Handles escalated concerns professionally, follows up on customer issues, and proactively strengthens relationships while meeting retention and sales goals.

Sources and engages candidates for high-volume and hard-to-fill roles using ATS platforms, job boards, community organizations, and recruitment channels. Reviews resumes, evaluates candidates, builds talent pipelines, and presents qualified applicants to recruiting leadership. Tracks sourcing partner and campaign performance, analyzes recruitment metrics, identifies underperforming channels, and recommends improvements and budget reallocations. Collaborates with recruitment marketing agencies and maintains candidate and partner relationships.

Provides remote or distribution-center customer service through phone, online chat, text, or walk-in support. Handles routine customer inquiries, analyzes and resolves issues, coordinates with production and distribution teams on orders, and supports returns or repairs. Requires basic procedural knowledge, moderate supervision, and the ability to independently resolve routine issues while following standard processes.

Leads beverage sales growth across Kenya’s Central Region by managing regional targets, distributors, route-to-market execution, product mix, channel performance, forecasting, inventory, key accounts, and commercial controls. The role coaches regional sales teams and distributor representatives, expands outlet coverage, analyzes competitors, improves product availability, and drives performance across modern trade, general trade, wholesale, and distributor-led channels.

Develop NLP and GenAI solutions for text classification, sentiment analysis, entity recognition, translation, and semantic analysis. Responsibilities include text preprocessing, feature engineering, model training and evaluation, exploratory data analysis, algorithm optimization, distributed processing, and collaboration with engineering and domain teams. The role also requires documenting methodologies and staying current with NLP and machine learning advancements.

Own a greenfield enterprise territory from prospecting through close and account expansion. Build primarily self-sourced pipeline, navigate complex 9+ month sales cycles, engage executive stakeholders, develop account plans, and position Gong as a strategic revenue platform. Partner with SDR, Sales Engineering, and Customer Success teams while managing land-and-expand relationships. The role is fully remote in the U.S. with up to 20% customer travel.

Lead cross-functional planning and execution for strategic product and geographic launches across Product, Engineering, Legal, Compliance, Operations, Partnerships, Sales, Marketing, and Finance. Own integrated plans, operating rhythms, risk and dependency tracking, launch readiness, executive reporting, go/no-go decisions, and post-launch KPI reviews. Build OpenFX’s program management framework and drive timely, on-scope launches in a regulated fintech environment.

Leads sales operations across one or more multifamily communities, supervises and develops leasing teams, and drives leasing, occupancy, revenue, renewal, and customer satisfaction goals. The role establishes sales strategies, monitors CRM and performance dashboards, coaches employees, implements company initiatives, manages escalated customer issues, and coordinates resources across communities. It requires residential property leasing experience, strong communication, customer service, leadership, and flexibility to work weekends, holidays, and occasional travel.

Conduct an applied AI research project with mentorship, covering agent evaluation, reasoning, tool use, policy adherence, post-training, and multimodal or voice models. Design rigorous experiments, analyze proprietary text and audio datasets, develop benchmarks, write and submit research papers, and collaborate with engineers to translate findings into production improvements.

Leads membership growth, retention, onboarding, engagement, and member experience initiatives. Builds a welcoming community environment, develops relationships, monitors membership trends, and recruits and inspires a high-performing membership team. Collaborates with branch leadership to achieve operational goals and strengthen the YMCA’s community presence.