Top Tech Jobs & Startup Jobs

Manages and coaches the Client Support team, ensuring service-level and KPI performance. Responsibilities include queue management, scheduling, capacity planning, CRM accuracy, tool administration, training, client issue escalation, product-issue communications, and process improvement. The role partners on hiring and staffing, represents Support in cross-functional projects, and helps maintain high-quality client service across phone, email, and ticketing channels.

Entry-level Business Development Consultant responsible for high-volume outbound prospecting through cold calls and emails, researching prospects, introducing payroll solutions, booking meetings, maintaining Salesforce records, and meeting activity targets. The role includes prospect meetings via Zoom, collaboration with sales and marketing, participation in training, and support for client implementation and onboarding. Strong performers can advance to a Business Development Representative role.

Provides administrative and program support for judicial commissions, human resources, and employee recognition programs. Duties include compiling meeting and training materials, logging applications, organizing recommendations, scheduling interviews, administering applicant testing, entering survey data, and supporting meetings. Requires strong communication, organization, attention to detail, independent judgment, multitasking, and proficiency with Microsoft Office.

Manages apartment community operations, leasing, resident satisfaction, rent and deposit collection, marketing, budgeting, property readiness, compliance notices, and staff supervision. Oversees leasing performance, market surveys, renewals, rent changes, employee training, evaluations, and daily community operations while maintaining the property and supporting profitability.

Posts checks, ACH transactions, wires, and remote deposits into IRA and sinking fund accounts. Sets up bank drafts, reconciles daily balances and reports, processes account fees and payments, and sends past-due notices. Completes BSA/AML and other compliance training while maintaining accurate records and providing routine administrative support.

Own the infrastructure, processes, and frameworks for end-to-end system testing. Build automation frameworks, enable developer test-driven development, manage test data, and use AI to improve test generation, maintenance, coverage, and triage. The role also involves performance and reliability testing for complex systems, with preferred experience in hardware appliance testing, CI/CD integration, and observability-driven test coverage.

Sells products and services to strategically important accounts, maintaining executive relationships and expanding revenue. Manages account opportunities, coordinates internal and external resources, meets sales quotas, communicates progress to leadership, documents sales activity in Salesforce, and represents the company at professional groups and trade shows.

Serves as the primary contact for long-term care and assisted living facility customers. Builds customer relationships, provides training on pharmacy programs and technology, identifies and resolves issues, ensures regulatory compliance, and performs medication cart, medication room, and cycle fill audits. Requires strong organization, computer skills, basic math, pharmacy or medication-related credentials, and flexibility to work varied shifts.

Administers pre-tax employee benefit plans for assigned clients, validating claims, processing reimbursements, managing enrollments and plan changes, and responding to client and participant inquiries in English and Spanish. Maintains accurate records, audits claims and reports, supports customer service during peak periods, and learns benefits administration systems and IRS requirements. Requires strong organization, attention to detail, problem-solving, customer service, and multitasking skills in a high-volume environment.

Provides end-to-end customer support through live chat, email, phone, and direct messaging. Resolves issues, communicates empathetically, develops product expertise, advocates for customers, analyzes feedback, and delivers data-driven insights to improve products, processes, and the overall customer journey. The role collaborates with operations, product, and management teams in a fast-paced, onsite NYC environment.