Top Tech Jobs & Startup Jobs

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

Leads application security, vulnerability management, threat detection, AI-driven security automation, and security engineering. Administers SAST, DAST, SCA, SIEM, EDR, IAM, and cloud security platforms; develops MITRE ATT&CK-mapped detections; investigates Tier 2/3 incidents; builds Python-based automation and AI agent integrations; supports architecture reviews, penetration testing, policy development, threat intelligence, compliance, and security reporting.

Generates and qualifies outbound and inbound sales leads, schedules prospect meetings, nurtures opportunities, and identifies upsell and cross-sell opportunities. Manages pipeline activity and customer interactions in Salesforce, supports marketing campaigns and events, provides lead-quality feedback, and meets call-volume and sales quotas. The role requires learning ReversingLabs products and competitors, articulating solution value to senior stakeholders, and applying solution-selling techniques.

Execute and develop revenue enablement programs for sales teams, including onboarding, ongoing skills training, product-release readiness, demo coaching, and sales content. Create curricula, workshops, webinars, assessments, playbooks, and job aids using adult learning principles. Analyze Salesforce and conversation-intelligence data to measure ramp velocity, demo quality, behavior change, quota attainment, and win rates. Collaborate with Sales, RevOps, Marketing, and Enablement teams while supporting global teams across time zones.

Supports cloud, application, endpoint, and infrastructure security across AWS environments. Responsibilities include monitoring CrowdStrike, Microsoft Defender, SIEM, IDS/IPS, and Datadog alerts; maintaining security tools and CI/CD scanning; triaging vulnerabilities; assisting with incident response; reviewing AWS security findings; supporting IAM, encryption, VPN, and certificate controls; and maintaining SOC 2 audit documentation. The role collaborates with DevOps and engineering teams on secure coding and security posture improvements.

Troubleshoot customer technical support cases, reproduce issues in a lab spanning Windows, Linux, macOS, VMware, Active Directory, AWS, and Azure, and document resolutions clearly. Manage high-volume caseloads, follow up on open cases, meet SLAs, maintain documentation in Confluence, Jira, and Salesforce, and eventually support severity-one and enterprise customers. The role requires strong networking, systems administration, virtualization, cloud, SQL, communication, and organizational skills.

Provide technical support for the SciSure SaaS platform through Zendesk, troubleshoot and investigate product issues, assist with migrations and configurations, escalate complex incidents to engineering, and communicate resolutions to customers. Maintain product documentation, monitor recurring issues and feedback, support Developer Hub users, and advocate for improvements to customer experience and support processes.

Leads a team of 8+ account managers serving mid-market clients. Responsibilities include coaching, performance management, retention and expansion strategy, client escalations, workflow optimization, data-driven trend analysis, resource allocation, cross-functional collaboration, and stakeholder communication. The role focuses on scalable client success, operational excellence, product adoption, and revenue growth across a large portfolio of customer relationships.

Supports planning, coordination, promotion, execution, and optimization of 40+ B2B marketing events across the Americas. Responsibilities include managing vendors, venues, logistics, budgets, event inventory, swag, communications, lead data, CRM follow-up, reporting, and on-site operations. The role collaborates with marketing and sales teams and uses event, marketing automation, project management, CRM, and analytics platforms.

Owns backlog refinement and story mapping for infrastructure cloud teams. Translates business requirements into Jira initiatives, epics, and stories; prioritizes work; facilitates Agile ceremonies; coordinates across engineering and application development teams; removes impediments; triages defects; and analyzes proposals to inform roadmap recommendations. The role also serves as a functional subject matter expert and ensures work is clearly scoped with actionable acceptance criteria.