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Owns RTB House’s performance media measurement strategy across products. Responsibilities include defining measurement taxonomies, evaluating attribution, incrementality, MMM, and MTA methodologies, managing third-party measurement partners, developing testing playbooks, piloting identity and measurement approaches, translating insights into market-facing messaging, and training commercial teams. The role requires hands-on performance media buying or oversight experience and strong ability to communicate measurement concepts, limitations, and results to technical, executive, and commercial audiences.

Build and maintain customer relationships to drive software renewals, retention, adoption, loyalty, upsell, and cross-sell opportunities. The specialist aligns customer goals with SmartBear solutions, facilitates onboarding and product utilization, identifies customer needs, educates customers on additional products, and provides recommendations to improve product success. The role requires strong communication, consultation, analytical, relationship-building, and customer-facing sales or account management skills.

Own high-volume creative production across social-first video, landing pages, responsive email, decks, collateral, and partner assets. Translate marketing briefs into finished, on-brand deliverables while following healthcare compliance rules. Edit and version performance ads, design mobile-first pages in Figma, build email templates, and maintain reusable brand systems. The role requires fast execution, consistency across formats, and collaboration with marketing and partner teams.

Own revenue enablement programs and systems supporting Sales, Account Management, and Customer Success. Build playbooks, competitive resources, training, and product-launch enablement; maintain the enablement technology stack and AI Hub; measure adoption and field adherence; and connect enablement activities to win rate, sales cycle length, expansion, time-to-value, and churn outcomes. Partner cross-functionally with Sales, Customer Success, Product Marketing, and leadership to deliver data-driven recommendations.

The Account Manager oversees customer accounts, builds relationships, develops new business, tracks account metrics, and ensures timely delivery of solutions.

Develop product launch narratives and messaging that connect with customers and prospects. Create demos, case studies, webinars, campaigns, web content, and customer stories. Partner cross-functionally with product, sales, and customer success to ensure consistent positioning. Conduct customer and prospect research, identify market trends, and use data-driven insights to strengthen product marketing strategy.

Owns core product areas across the full lifecycle, from discovery and strategy through execution, launch, and iteration. Conducts customer research, workflow analysis, usability testing, competitive research, and data analysis. Partners closely with engineering and design to deliver scalable user experiences, defines success metrics and instrumentation, and supports launches through messaging and cross-functional readiness. The role also requires hands-on AI experience and operates in a high-ownership, low-structure B2B SaaS environment.

Leads and mentors Partner Solutions Engineers while managing strategic technology alliances and joint go-to-market initiatives. Designs and presents data, cloud, and AI solutions; supports RFPs, proof-of-concepts, technical wins, and sales closures. Develops partner programs, co-engineering initiatives, marketplace integrations, and sales plays. Influences product strategy through partner feedback and represents Cloudera through thought leadership. Requires strong alliance, data ecosystem, solution engineering, leadership, and technical expertise, with domestic and international travel.

Coordinates workplace operations, office administration, scheduling, travel, expenses, meetings, vendors, events, and employee experience activities. Supports HR onboarding, offboarding, personnel records, benefits documentation, and training processes. Maintains accurate trackers, spreadsheets, forms, business-system records, and confidential documentation while supporting leaders and teams, managing competing priorities, and ensuring the office remains organized, welcoming, and operational.

Lead the visual direction and identity of Mochi Health across packaging, advertising, and product touchpoints. Define brand strategy and systems, translate strategy into cohesive visual guidelines and assets, and partner with marketing, product, and leadership to ensure consistent, high‑craft brand execution.