The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Granted, we’re building the one solution every American can turn to for help.
Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate and lower bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the American’s most trusted advocate and partner to manage their healthcare, and healthcare financial decisions.
🏢 About UsFounded by a former Oscar Health leader, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded and have solid runway.
Bill lowering is the hook. People come to us when they have a bill they can't afford or don't understand. Granted checks it — catches errors, overcharges and denials, secures financial assistance, and negotiates with providers. That earns us the right to be connected to their insurance and their patient data, and from there Granted runs in the background, proactively monitoring every bill to help patients lower and pay what they owe.
🧭 About the RoleWe're hiring our first in-house Production Designer to own hands-on creative production across video, web, email, and collateral. You take a brief, usually from marketing, and turn it into finished, on-brand assets ready to ship. This is a high-volume execution role: multiple ad cuts, landing pages, email templates, and decks each week, all held to Granted's brand system and healthcare compliance rules.
🛠 What You’ll DoSocial-first video editingCut UGC and talking-head ads into multiple lengths (e.g., 15s and 30s) and aspect ratios (9:16, 4:5, 1:1, 16:9) for Meta and YouTube.
Burn in captions, add B-roll and text reveals, and keep the edit moving so it holds retention through the hook.
Version and riff winning ads: new hooks, on-screen insurer callouts, swapped presenters (including AI-generated), and platform re-cuts from existing masters.
Build light motion graphics and AI-assisted animation, such as product and explainer sequences (e.g., a bill-scan animation).
Design and revise marketing-site and campaign landing pages in Figma (partner pages, patient-stories page, signup screens, and similar).
Design mobile-first, keep animation minimal, and match each page to the ad that drove the click.
Work from copy briefs and conversion benchmarks, not aesthetics alone.
Design and iterate responsive email templates for lifecycle, promo, and partner (FFGA) sends.
Keep templates consistent with the design system: icons, logo lockups, buttons, and spacing.
Build BD and partner decks, including reusable base templates that partner-specific versions fork from.
Produce sales enablement materials and co-branded partner assets (e.g., FFGA x Granted), plus a self-serve asset library reps and HR teams can pull from.
Turn around one-off brand and marketing design requests as they come in.
3+ years in production or creative design, with a portfolio spanning video, web, and static work.
Strong social-first video editing in Premiere, After Effects, CapCut, or equivalent, including captioning, resizing, and fast multi-cut delivery.
Proficiency in Figma for landing pages and web layouts.
Responsive email design in an ESP (Klaviyo, Customer.io, or similar).
Comfort designing to an existing brand system and holding output consistent across formats.
Fast, reliable turnaround on high volume; you can read a written brief and run with it.
Healthcare, fintech, or other regulated-industry experience. You'll follow compliance rules: approved stats only, pricing caps, no scare tactics.
Direct-response or performance-creative background, with a feel for hook rate, hold rate, and message match.
Motion design and AI creative tools (AI presenters, generative image and video).
Canva for templated, self-serve assets.
Figma, Adobe Premiere and After Effects (or CapCut), an ESP for email (Klaviyo or Customer.io), Canva, Linear for briefs and tickets, Slack, and Notion.
✨ You'll Thrive Here IfYou get energy from taking a rough brief and shipping the finished thing — the ad cut, the landing page, the email — not just art-directing it
You move fast without dropping the details: multiple versions a week, every one on-brand and within the compliance rules
You like variety and don’t need to own one polished flagship — you’d rather turn around video, web, email, and decks and see what actually performs
You care about the same problem Granted is solving — helping people who are stressed and overwhelmed feel like someone’s actually on their side
Skills Required
- 3+ years of experience in production or creative design
- Portfolio spanning video, web, and static design work
- Strong social-first video editing skills, including captioning, resizing, and rapid multi-cut delivery
- Proficiency with Premiere, After Effects, CapCut, or equivalent video-editing tools
- Proficiency in Figma for landing pages and web layouts
- Responsive email design experience using an ESP such as Klaviyo or Customer.io
- Ability to design consistently within an existing brand system
- Fast, reliable turnaround in a high-volume production environment
- Ability to interpret written briefs and execute independently
- Healthcare, fintech, or other regulated-industry experience
- Direct-response or performance-creative experience
- Motion design and AI creative tools experience
- Canva experience for templated, self-serve assets
What We Do
Granted is the consumer-first, AI-native product that fights medical bills and helps people navigate health benefits. The U.S. healthcare system is confusing by design. Insurance coverage is opaque, benefits are hard to understand, and medical bills are often wrong. Nearly 40% of bills contain errors or are incorrectly denied, yet most people don’t have the time, expertise, or energy to challenge them or even know where to start. Insurers and providers rely on that confusion. Granted exists to change the balance of power. We use AI to turn healthcare advocacy into a product that works continuously in the background. By connecting directly to a user’s healthcare data, we help people understand their benefits, choose the right care, and fight incorrect bills and claim denials when they occur. Instead of endless phone calls and handoffs, users get clear guidance, fast answers, and an advocate that actually takes action. We go direct to consumers with an affordable product and a free tier accessible to anyone. Granted works for you, not your employer, insurance company, or healthcare providers. We support individuals and families across their entire healthcare journey, no matter their insurer, job changes, or life stage. We’re currently in stealth with strong early user satisfaction and are focused on scaling responsibly. Our goal is simple: help people save time and money, reduce stress, and feel confident navigating a system that too often works against them.
Why Work With Us
Granted is the consumer-first product for fighting medical bills and simplifying health benefits. We’re a small, high-trust team doing high-stakes work with real ownership and high standards. If that excites you, consider it Granted.
Gallery
Granted Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Engineering and CX roles are remote across the continental U.S. All other roles are NYC-based hybrid, working from our New York office four days per week with Fridays remote.
