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Handle urgent and early payments, process repayments for bills flagged by bank reconciliation, and research partially paid bills from automated payment systems to ensure timely, accurate client and company payments.

As an Account Processor, you will ensure timely receipt and input of utility provider bills while resolving complications with providers through phone and email communication.

Handle utility invoice and payment issues to prevent service disconnections: request payment extensions and expedited payments, confirm payments posted, request missing invoices, pursue late fee removals, update mailing addresses, and follow up on disconnect notices. Frequent phone and email communication with providers and customers.

Audit and improve senior data entry workflows for utility billing in Capturis. Identify process gaps, coach team members, verify corrective actions, analyze trends, and support training to improve accuracy and client satisfaction.

Data Entry Clerks enter data from bills into Conservice software, ensuring speed and accuracy to avoid late fees for clients.

Lead revenue analytics and operations for the Meters business: build revenue models, forecasts, and dashboards; analyze pricing, volume, mix, and margin; manage cross-functional revenue initiatives from concept to launch; create SOPs and reporting; support pricing updates, pilots, and executive reviews.

The Onboarding Setup Specialist organizes property conversions by contacting clients for information and working with utility providers to manage transfers efficiently.

The Client Relationship Manager serves as the primary contact for clients, managing relationships, addressing concerns, and ensuring satisfaction through effective communication and problem-solving.