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The Client Relationship Manager serves as the primary contact for clients, managing relationships, addressing concerns, and ensuring satisfaction through effective communication and problem-solving.

The Utility Bill Exceptions Specialist analyzes utility bills for errors, resolves discrepancies, and improves internal processes. Key responsibilities include communication with clients and providers, data analysis, and issue resolution.

The role involves contacting utility providers to ensure timely receipt of bills, investigating missing bills, and inputting data into Conservice's system.

The Director of Account Management will lead the account management team, focusing on customer retention and growth, operational consistency across verticals, and team development without handling accounts directly.

Account Resolution Specialists handle client issues by researching and resolving billing problems, collaborating with multiple teams, and ensuring client satisfaction.

The AP Corrections Specialist investigates and resolves billing errors, processes invoice corrections, and collaborates with teams to ensure financial accuracy.

Coordinate with clients for utility activation or deactivation, field questions, research responses, and build strong client relationships.

The Client Success Manager at WasteX ensures customer success by onboarding clients, managing relationships, and collaborating internally to improve products and services.

As an Account Processor, you will manage login credentials for utility accounts, setup logins, and ensure database accuracy.

The Content Strategist will develop and execute content strategies for digital platforms, focusing on brand messaging, social media, and campaign content while collaborating with internal teams to maintain brand voice.