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Leads an SMB Account Executive sales team, coaching performance, pipeline generation, territory planning, forecasting, and quota attainment. Develops strategic sales plans, mentors new hires, and collaborates with Sales Engineering, Marketing, Implementation, Customer Success, Product, and leadership to improve alignment, win rates, and revenue. The role requires five-day, in-office work in Sugarhouse, Utah, including handling high-priority customer calls with composure.

Provide internal IT support for global employees, manage help desk requests, and support onboarding and offboarding. Configure workstations, provision and terminate access, manage hardware inventory and shipping, maintain macOS and Windows endpoints through Intune and Kandji, and audit device compliance. The role also supports IT projects, AV equipment for meetings and events, employee training, and emergency on-call needs while delivering high-quality customer service.

Execute feature-level product work for AI-driven legal platform LOIS: write user stories, groom backlogs, partner with engineering and UX, run UAT, perform customer research, and support go-to-market materials for deposition summaries, goal tracking, and real-time AI features.

Own post-sale customer narrative to grow advocacy and expansion: build reference programs, create ROI-driven case studies and content, run adoption campaigns and email journeys, and collaborate cross-functionally to drive customer lifetime value and upsell opportunities.

Lead post-sale customer marketing to scale advocacy, adoption, and expansion. Build and manage customer reference programs, interview customers and produce ROI-driven case studies and testimonials, design engagement campaigns (newsletters, webinars, user groups) to increase feature utilization and LTV, collaborate cross-functionally with Customer Success, Account Management, Product and Marketing, and create customer-facing collateral and adoption toolkits using marketing automation platforms like HubSpot.

Lead and grow a team of 6–12 software engineers, drive project execution from planning to delivery, maintain technical standards and architecture, collaborate with Product and Design, conduct performance management and career development, recruit and retain talent, and improve engineering processes and team culture.

Build and optimize high-volume web applications using .NET, Node, React and AWS; maintain and improve existing systems; troubleshoot bugs; perform code reviews; mentor junior engineers; participate in on-call rotation; and improve scalability and performance.

Owner of post-sale customer narrative and advocacy programs. Build reference programs, create ROI-driven case studies, run adoption and upsell campaigns, produce customer-facing content, and collaborate cross-functionally to drive expansion and increased lifetime value.

Part-time legal research intern to read and analyze judicial opinions, verify AI-extracted outputs against source materials, identify errors or edge cases, and collaborate with legal researchers and ML engineers. 10–20 hours/week; ideal for 2L or 3L law students.

As a QA Analyst at Filevine, you'll develop test strategies for the LOIS for Word product, ensuring quality through evaluation of AI outputs and automated testing processes, while collaborating with product and engineering teams.