Role Overview
We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals.
You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement.
Key Responsibilities
Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.
Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.
Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.
Conduct live call coaching and provide feedback using Gong and other engagement tools.
Set clear expectations and success metrics for all new BDRs.
Ongoing BDR Training & EnablementCreate and deliver coaching programs to improve SQL > SAL conversion.
Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.
Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.
Create new cadence strategies for different practice areas or product launches.
Mentorship Program OversightDevelop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.
Define and enforce program standards, ensuring mentors drive measurable impact.
Measurement & Continuous ImprovementTrack and report on ramp time, training NPS, call quality, and qualification metrics.
Analyze performance data to iterate on onboarding and enablement content.
Maintain high standards of program engagement, completion, and impact.
What Success Looks LikeReduced BDR ramp time and increased pipeline contribution within the first 90 days.
Higher conversion rates from SQL to SAL for ramped BDRs.
High training satisfaction scores (NPS).
Consistently positive mentor feedback and mentee performance improvement.
Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.
Qualifications
- Must-Have Experience
3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).
Experience developing and facilitating training programs for inbound and outbound sales.
Strong instructional design skills and experience with adult learning principles.
Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).
Exceptional facilitation, coaching, and communication skills.
Bonus PointsPrior experience in a quota-carrying BDR or AE role.
Familiarity with legal tech or complex, multi-persona sales cycles.
Experience designing certification paths and persona-based enablement strategies.
Background in instructional design or learning & development.
Skills Required
- 3+ years of experience in sales enablement, BDR training, or sales leadership, preferably in SaaS
- Experience developing and facilitating inbound and outbound sales training programs
- Strong instructional design skills and knowledge of adult learning principles
- Deep understanding of B2B SaaS sales tools, including Salesforce, SalesLoft, Gong, and GTM Buddy
- Exceptional facilitation, coaching, and communication skills
- Prior quota-carrying BDR or AE experience
- Familiarity with legal technology or complex, multi-persona sales cycles
- Experience designing certification paths and persona-based enablement strategies
- Background in instructional design or learning and development
Filevine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Filevine and has not been reviewed or approved by Filevine.
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Healthcare Strength — Health, dental, and vision coverage plus disability insurance and parental leave are presented as part of the core package, indicating a solid baseline. Feedback suggests these offerings contribute to a perception of comprehensive foundational benefits.
Filevine Insights
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.
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