Business Development Onboarding & Training Specialist

Posted 3 Days Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
100K-120K Annually
Mid level
Legal Tech • Software
Filevine is a top-rated cloud-based case management solution for small and midsize legal firms and legal professionals.
The Role
Designs and manages BDR onboarding, ongoing training, coaching, certification, and mentorship programs. The role develops curriculum, facilitates live and asynchronous learning, coaches calls, tracks ramp and conversion metrics, and continuously improves enablement programs. It collaborates with Sales, Product, and Marketing Enablement teams to improve BDR performance, product knowledge, pipeline contribution, and SQL-to-SAL conversion.
Summary Generated by Built In

About Filevine

    Filevine is the leading legal work platform, transforming the way legal teams operate. Our mission is to empower legal professionals with seamless tools that enhance productivity, professionalism, and performance. Join a team that values innovation, collaboration, and continuous growth.

Role Overview

    We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals.

    You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement.

Key Responsibilities

    Onboarding Program Management
    • Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.

    • Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.

    • Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.

    • Conduct live call coaching and provide feedback using Gong and other engagement tools.

    • Set clear expectations and success metrics for all new BDRs.

    • Ongoing BDR Training & Enablement
      • Create and deliver coaching programs to improve SQL > SAL conversion.

      • Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.

      • Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.

      • Create new cadence strategies for different practice areas or product launches.

      • Mentorship Program Oversight
        • Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.

        • Define and enforce program standards, ensuring mentors drive measurable impact.

        • Measurement & Continuous Improvement
          • Track and report on ramp time, training NPS, call quality, and qualification metrics.

          • Analyze performance data to iterate on onboarding and enablement content.

          • Maintain high standards of program engagement, completion, and impact.

          • What Success Looks Like
            • Reduced BDR ramp time and increased pipeline contribution within the first 90 days.

            • Higher conversion rates from SQL to SAL for ramped BDRs.

            • High training satisfaction scores (NPS).

            • Consistently positive mentor feedback and mentee performance improvement.

            • Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.

Qualifications

    Must-Have Experience
    • 3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).

    • Experience developing and facilitating training programs for inbound and outbound sales.

    • Strong instructional design skills and experience with adult learning principles.

    • Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).

    • Exceptional facilitation, coaching, and communication skills.

    • Bonus Points
      • Prior experience in a quota-carrying BDR or AE role.

      • Familiarity with legal tech or complex, multi-persona sales cycles.

      • Experience designing certification paths and persona-based enablement strategies.

      • Background in instructional design or learning & development.

Skills Required

  • 3+ years of experience in Sales Enablement, BDR training, or sales leadership, preferably in SaaS
  • Experience developing and facilitating training programs for inbound and outbound sales
  • Strong instructional design skills and experience with adult learning principles
  • Deep understanding of B2B SaaS sales tools, such as Salesforce, SalesLoft, Gong, and GTM Buddy
  • Exceptional facilitation, coaching, and communication skills
  • Prior experience in a quota-carrying BDR or AE role
  • Familiarity with legal technology or complex, multi-persona sales cycles
  • Experience designing certification paths and persona-based enablement strategies
  • Background in instructional design or learning and development

Filevine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Filevine and has not been reviewed or approved by Filevine.

  • Healthcare Strength — Health coverage is described as covering the major bases (medical, dental, vision) and is often framed as decent quality. In some cases, premiums and copays are portrayed as relatively favorable, suggesting tangible value from the plans.
  • Parental & Family Support — Paid parental leave is positioned as a standard, clearly offered benefit. The presence of parental leave alongside disability coverage signals baseline family-support provisions typical of growth-stage tech employers.
  • Fair & Transparent Compensation — Compensation is sometimes framed as fair or reasonable relative to role expectations, with technical roles in particular appearing closer to market-aligned ranges. This creates pockets where pay is perceived as competitive even if not consistently top-of-market across the company.

Filevine Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Salt Lake City, UT
450 Employees
Year Founded: 2015

What We Do

Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.

Gallery

Gallery

Similar Jobs

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Consultant

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Hybrid
7 Locations
40000 Employees
83K-146K Annually

Expedia Group Logo Expedia Group

Technical Lead

AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Hybrid
Chicago, IL, USA
16000 Employees
172K-295K Annually

UL Solutions Logo UL Solutions

Senior Building Inspector

Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Remote or Hybrid
Northbrook, IL, USA
15000 Employees
85K-105K Annually

Basis Logo Basis

Office & Administrative Coordinator

AdTech • Digital Media • Marketing Tech • Software • Automation
Easy Apply
In-Office or Remote
Chicago, IL, USA
815 Employees
59K-65K Annually

Similar Companies Hiring

Ford Energy Thumbnail
Automotive • Software • Energy • Utilities • Manufacturing • Renewable Energy
US
55 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
70 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account