Top Tech Jobs & Startup Jobs

Manage and coach three Mid-Market Customer Success Managers while leading a scalable, tech-touch digital Customer Success strategy. Build programs spanning onboarding, adoption, engagement, and risk mitigation; use customer and product data for segmentation; design AI-enabled workflows; establish operating rhythms and performance standards; measure customer health, retention, adoption, and team outcomes; and collaborate cross-functionally to improve customer experience.

Evaluate AI model requests and responses involving violence, threats, weapons, and dark fiction. Distinguish fictional or defensive content from real-world harmful intent, write concise policy-based rationales, create adversarial prompts, identify policy gaps, and participate in calibration discussions. The role requires careful, consistent judgment while regularly engaging with graphic and distressing material.

Build and deploy production-grade AI agents within enterprise customer environments. Define solutions around business workflows, design and run evaluations, improve agent performance, and own end-to-end delivery. Collaborate with Product and Platform Engineering, establish reusable agent frameworks and engineering practices, develop customer domain expertise, and surface deployment insights for product strategy. The role requires strong backend-focused full-stack engineering, production AI experience, systems thinking, communication, and comfort working with senior enterprise stakeholders.

Build and evolve Handshake’s frontend platform, including reusable TypeScript and React components, design systems, accessibility capabilities, developer tooling, CI/CD infrastructure, and AI-enabled workflows. Partner across engineering, design, and product to establish scalable standards, lead technical initiatives, improve developer experience, and drive adoption of shared frontend solutions.

Conduct high-volume outbound sales through calls, email, and LinkedIn to identify companies with licensable proprietary data. Engage owners, founders, CTOs, and data leaders; lead thorough discovery; address security and trust concerns; scope deals; coordinate legal and security reviews; negotiate terms; and close agreements. Maintain pipeline discipline, meet activity targets, and help develop the sales playbook in a fast-moving, ambiguous AI data business.

Conduct high-volume outbound prospecting to identify companies willing to license proprietary data for AI training. Engage owners, founders, CTOs, and data leaders; perform thorough discovery; address security and trust concerns; scope and negotiate data licensing deals; coordinate legal and security reviews; close contracts and ensure payment. Maintain pipeline and activity targets while helping develop the sales playbook in a fast-moving, ambiguous environment.

Own general accounting, month-end close, consolidation, treasury, intercompany transactions, and financial reporting. Lead implementation of an AI-native close management tool, PCAOB audit-readiness efforts, and accounting integration for recent M&A. Build and mentor the accounting team while partnering with FP&A, Payroll, and HR. The role requires process building, technical accounting expertise, cross-functional influence, and comfort operating autonomously in a fast-paced environment.

Lead end-to-end design for acquisition, onboarding, activation, referrals, and network growth. Partner cross-functionally to prototype, iterate, and launch consumer experiences that drive conversion, engagement, and retention for millions of users.

The Mid-Market Account Executive will manage a full-cycle sales process, connecting employers to students and alumni, aiming to exceed sales quotas while actively engaging with senior executives and aligning prospects' goals with Handshake's offerings.

Serve as the primary strategic partner for enterprise employer partners, build senior stakeholder relationships, align on hiring objectives, drive product adoption, deliver training and consultative guidance on early-talent recruiting, use data to measure ROI and inform strategy, and coordinate cross-functional teams to implement workflows and process improvements.