Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Why join Handshake now:
Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions
Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
Build a massive, fast-growing business with billions in revenue
Reporting to the Senior Manager of Enterprise Customer Success, you'll partner with our Enterprise employer partners to ensure they achieve their hiring goals, drive adoption across recruiting teams and ensure they are seeing value in the Handshake product. As an Enterprise Customer Success Manager, you will be a strategic partner and long term point of contact for our employer partners. Your primary goal will be to establish and nurture relationships with senior stakeholders, align on employersʼ business objectives and set-up key workflows and processes based on the unique needs of the employer. The ideal candidate has a proven track record of quickly building relationships and trust, effortlessly pivoting from strategic to tactical, and being a project management powerhouse.
Has a minimum of 4-6 years of experience in Customer Success, Strategic Consulting, or Account Management within a high growth B2B SaaS, AI, or tech company
Develop relationships with senior stakeholders of our customers and deeply understand each customerʼs business goals, objectives and needs
Provide expert consultation and training to employer partners on early talent, Handshake best practices and workflows
Establish strong relationships with external stakeholders and translate business needs into Handshake solutions
Leverage data to inform decision-making and refine early talent recruiting ROI strategies
Work closely with cross-functional partners like Sales, Success, Account Management, Support, Education/University partnerships team, Marketing, Insights, Product, User Research, Enablement, RevOps, etc.
Has a high level of comfort facilitating meetings and delivering product training(s) with external customers
Has a high degree of collaborative spirit
Has a high degree of technical aptitude
Provides process improvement solutions to create team efficiencies
Handshake delivers benefits that help you feel supported and thrive at work and in life.
The below benefits are for full-time US employees.
🎯 Ownership: Equity in a fast-growing company
💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
📚 Growth: $2,000 learning stipend, ongoing development
💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office
🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
🤝 Connection: Team outings & referral bonuses
Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.
Skills Required
- Proven track record building strong relationships and trust with enterprise customers
- Experience working with employer or enterprise accounts and managing stakeholder relationships
- Ability to provide expert consultation and training on recruiting best practices and workflows
- Project management skills and ability to execute strategic and tactical initiatives
- Data literacy: leverage data to inform decision-making and refine recruiting ROI strategies
- Experience collaborating with cross-functional teams (Sales, Product, Support, Marketing, RevOps, etc.)
- Comfort facilitating meetings and delivering product trainings with external customers
- High degree of collaborative spirit
- High degree of technical aptitude
- Experience identifying and implementing process improvements to create team efficiencies
Handshake Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Handshake and has not been reviewed or approved by Handshake.
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Leave & Time Off Breadth — Time-off practices include flexible/unlimited PTO, companywide recharge weeks in summer and winter, plus additional volunteer and personal holiday time. Feedback suggests sabbaticals and coordinated breaks help people actually use rest time.
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Parental & Family Support — Parental leave is described as extended for primary and secondary caregivers, and family-oriented policies are highlighted. Fertility and family-support resources are referenced in public materials.
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Healthcare Strength — Core coverage spans medical, dental, and vision, with added mental-health resources and wellness programming. Feedback suggests these supports contribute meaningfully to overall wellbeing.
Handshake Insights
What We Do
Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. Earlier this year, we announced our $200M Series F funding round. This Series F fundraise and new valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.
Why Work With Us
How someone builds their career is foundational. We believe in working with the higher education community to help students build meaningful careers. We are at the nexus of universities, students and employers— and we’re able to connect the very best pieces of each side. We’re proud to create a community where students can be more successful.
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