Top Tech Jobs & Startup Jobs

Design and operate scalable systems for coding evaluation, data generation, code execution, benchmarking, and agentic development workflows. Build tools that analyze and improve AI-generated code, establish architecture and reliability standards, lead projects from conception through launch, and mentor engineers. Collaborate with engineering, research, operations, and customer-facing teams while developing reusable frameworks, automation, and developer tooling for AI initiatives.

The Operations Associate executes operational workstreams across contractor operations, marketplace and allocations, trust and safety, and payments. Responsibilities include analyzing data, monitoring metrics and queues, resolving escalations, identifying process improvements, and partnering with cross-functional teams. The role requires sound judgment, organization, attention to detail, clear communication, and basic SQL proficiency.

Own and build Handshake’s internal communications function across Careers and Handshake AI. Responsibilities include developing communications strategy and operating rhythms, advising executives, running company-wide All Hands, partnering with People on employee communications and culture programs, managing internal channels and tools, translating technical work into accessible narratives, connecting internal and external messaging, and measuring employee understanding.

Manage a portfolio of 60–75 commercial customer accounts, leading onboarding, product adoption, training, success planning, QBRs, retention, and renewal support. Build relationships with senior customer stakeholders, identify churn risks and expansion opportunities, communicate customer feedback internally, and collaborate with Account Managers, Product, and Engineering. The role also contributes to scalable customer success processes and assets.

Own end-to-end product marketing for Handshake AI's frontier lab business: create positioning, translate research to market content, enable sales with playbooks and assets, shape GTM strategy, and drive event and field marketing.

Own end-to-end product design for Handshake AI’s central tasking platform. Partner with product, engineering, research, data, quality, and operations teams to develop strategic visions, conduct user research, identify workflow pain points, and deliver scalable solutions. Create user journeys, wireframes, prototypes, and high-fidelity designs while iterating quickly. Mentor designers, strengthen design culture, and apply systems thinking, product reasoning, facilitation, and precise execution to complex human-centered problems.

Leads Central Operations across marketplace allocations, trust and safety, payments, and contractor operations. The role establishes strategy, roadmaps, processes, metrics, and scalable operating systems; manages and develops a high-performing team; analyzes data; drives automation with Product and Engineering; and leads cross-functional initiatives in an ambiguous, rapidly growing environment.

Own commercial strategy and revenue retention for 75–130 SMB and mid-market SaaS customers. Manage renewals, negotiations, expansion opportunities, forecasting, pipeline hygiene, account risk, and strategic customer relationships. Partner cross-functionally with Customer Success, Sales, RevOps, Product, Support, Finance, and Legal to improve retention, grow accounts, and communicate customer insights.

Prospect and build early-stage pipeline within federal and state & local government organizations. Navigate complex org structures, engage stakeholders, align Handshake solutions to government budgets and hiring priorities, and collaborate with account executives to drive awareness and opportunities for early talent recruitment.

Build and operate backend services, APIs, shared platform capabilities, and developer tooling for Handshake AI and internal AI initiatives. Responsibilities include service architecture, database design, performance, scalability, reliability, observability, and developer experience. The role contributes to LLM and agentic systems, including orchestration, evaluation, integrations, and failure handling. It also involves architectural decisions, incident response, cross-team collaboration, technical planning, code reviews, and mentoring engineers.