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The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.

The Vice President of Site Acquisitions will develop and execute a strategic plan for data center site proposals, manage a team, evaluate land acquisition opportunities, oversee all phases from site identification to financial closing, and ensure successful project transitions to construction.