CyrusOne

Community Affairs Specialist

Posted One Month Ago

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San Antonio, TX, USA

In-Office

Mid level

Information Technology

The Role

Represents CyrusOne within an assigned community by building stakeholder relationships, coordinating outreach events, addressing community concerns, supporting charitable and investment initiatives, monitoring sentiment, and escalating emerging issues. The role maintains stakeholder records, assists with site tours and presentations, and provides regular updates to community affairs leadership. It requires strong communication, organization, relationship-building, and problem-solving skills, along with up to 30% travel.

Summary Generated by Built In

The Community Affairs Specialist serves as CyrusOne's local presence within an assigned community or market. This role builds and maintains relationships with local stakeholders, supports community engagement activities, coordinates outreach efforts, and serves as a trusted local point of contact on behalf of the company.
Working closely with the Community Affairs Manager and site leadership, the Community Affairs Specialist helps strengthen community relationships, address local concerns, support community investment activities, and identify emerging issues that may impact CyrusOne's operations or development activities.

Essential Responsibilities

Build and maintain positive relationships with local stakeholders, including community leaders, elected officials, business organizations, schools, and residents.
Serve as a visible representative of CyrusOne within assigned communities.
Act as a local point of contact for community questions, concerns, and stakeholder inquiries.
Gather community feedback and coordinate responses with the Community Affairs Manager and appropriate internal teams.
Coordinate community meetings, stakeholder visits, outreach events, and local engagement activities.
Support local charitable partnerships, sponsorships, memberships, and community investment initiatives.
Monitor community sentiment and escalate emerging concerns or issues.
Assist with site tours, presentations, and community-facing events.
Maintain records of stakeholder interactions and provide regular updates to the Community Affairs Manager.

Qualifications

Education & Experience

Bachelor's degree or equivalent combination of education and experience.
3+ years of experience in community relations, communications, public affairs, stakeholder engagement, customer relations, nonprofit organizations, local government, or a related field.
Experience building and maintaining professional relationships with a variety of stakeholders.
Experience coordinating meetings, events, or outreach activities.

Knowledge, Skills & Abilities

Strong interpersonal and relationship-building skills.
Strong written and verbal communication skills.
Ability to work independently and build credibility within the community.
Strong organization, follow-through, and problem-solving skills.
Ability to identify and appropriately escalate community concerns and emerging issues.
Proficiency with Microsoft Office applications.
Must be able to travel up to 30%

Preferred Qualifications

Experience working with local governments, chambers of commerce, economic development organizations, school districts, or community groups.
Familiarity with construction, infrastructure, energy, industrial, real estate development, or data center environments.
Knowledge of the local market and stakeholder landscape within the assigned community.

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

Skills Required

Bachelor's degree or equivalent combination of education and experience
At least 3 years of experience in community relations, communications, public affairs, stakeholder engagement, customer relations, nonprofit organizations, local government, or a related field
Experience building and maintaining professional relationships with varied stakeholders
Experience coordinating meetings, events, or outreach activities
Strong interpersonal and relationship-building skills
Strong written and verbal communication skills
Ability to work independently and build credibility within the community
Strong organization, follow-through, and problem-solving skills
Ability to identify and appropriately escalate community concerns and emerging issues
Proficiency with Microsoft Office applications
Ability to travel up to 30%
Experience working with local governments, chambers of commerce, economic development organizations, school districts, or community groups
Familiarity with construction, infrastructure, energy, industrial, real estate development, or data center environments
Knowledge of the local market and stakeholder landscape within the assigned community

CyrusOne Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CyrusOne and has not been reviewed or approved by CyrusOne.

Strong & Reliable Incentives — Annual and quarterly bonus programs, overtime opportunities, and other performance incentives are described as meaningful parts of pay. These elements are seen as helping total compensation feel more competitive even when base pay is viewed as average.
Leave & Time Off Breadth — Paid time off, sick leave, a generous holiday calendar, and a year-end shutdown are frequently emphasized. These provisions contribute to an appealing time-off package that many consider a strong component of the overall benefits.
Healthcare Strength — Medical, dental, vision, life and disability insurance, telemedicine, and HSA/FSA options are presented as part of a comprehensive offering. Health coverage is commonly characterized as solid and a positive aspect of the package.