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Maintain a secure, organized testing environment by setting up stations, explaining rules, monitoring exams for academic integrity, documenting incidents, collecting materials, logging sessions, and assisting with scheduling and office tasks while supporting ADA accommodations.

Federal Work Study positions provide part-time employment for students, typically performing administrative, clerical, or campus support tasks as assigned while supporting their educational expenses.

Provide HR support to employees and managers including benefits guidance, recruitment support, onboarding, payroll processing, EVerify and background screening, HR file maintenance, and employee communications.

Provide secure exam delivery and excellent customer service: check in examinees, verify ID, explain procedures, monitor testing, maintain test security, troubleshoot technical issues, follow policies, and work flexible shifts including evenings and weekends.

Federal Work Study students provide general assistance and support to on-campus departments or approved off-campus nonprofit organizations. Employed students work up to 25 hours per week, must be enrolled at Fortis Cookeville and awarded FWS funds, and are expected to have good organizational and communication skills, basic computer familiarity (preferred), trustworthiness, and the ability to follow directions.

Maintain secure, organized testing environments by setting up materials, explaining rules, monitoring exams for integrity, documenting incidents, securing materials, logging test details, assisting with scheduling and check-in/out, and supporting departmental needs.

Provide secure exam delivery and customer service: check in examinees, verify ID, explain procedures, monitor testing, maintain testing security, troubleshoot technical issues with internal teams, follow company policies, and work variable shifts including evenings and weekends.

Provide a secure, distraction-free testing environment by preparing materials and stations, explaining rules, monitoring exams for integrity, documenting incidents, collecting materials, maintaining logs, and assisting scheduling and office tasks. Ensure compliance with campus policies and ADA accommodations.

Administers federal and state student financial aid programs, managing data entry and file maintenance in Campus Vue, FAME, Direct Loan/COD, and NSLDS. Performs need analysis, packaging, R2T4 calculations, disbursements, refunds, verification, and initial compliance reviews. Coordinates with campus personnel, reports suspected non-compliance, and ensures accurate reconciliations and regulatory adherence.

Provide L1/L2 hardware and software support to students, faculty, and administration. Diagnose, repair, install, and configure computers, servers, printers/scanners, and campus cabling. Track and prioritize requests in a ticketing system, maintain IT supplies, perform server updates, document procedures, set up user accounts, and educate staff on equipment and software. Evening and occasional weekend hours required.