Position Summary :
The Test Proctor position is responsible for providing a secure exam delivery and superior customer service in a comfortable, friendly environment.
Essential Duties and Responsibilities:
- Understands and complies with all testing procedures.
- Checks in examinees, verifies identification, and explains the exam process.
- Monitors examinees while testing.
- Maintains a secure testing environment.
- Communicates with internal departments to investigate and fix technical issues.
- Strictly adheres to company policies using careful judgment.
- Other duties as assigned.
- Maintains regular and reliable attendance.
Skills/Competencies/Qualifications:
- Minimum of 1 year customer service experience required.
- Strong communication skills are a must.
- Must be flexible in work hours and days.
- Must be comfortable in a quiet testing environment.
- Beginner to Intermediate experience in Microsoft Office (Word, Excel and Outlook).
- Basic computer skills
- High school diploma or equivalent.
- Demonstrates flexibility and teamwork.
Classification: Nonexempt
Work Hours: Part-time, with availability to work various shifts including evening and weekend hours.
Travel: None
Working Environment: Interior/Office
Preferred QualificationsEssential Duties and Responsibilities:
- Understands and complies with all testing procedures.
- Checks in examinees, verifies identification, and explains the exam process.
- Monitors examinees while testing.
- Maintains a secure testing environment.
- Communicates with internal departments to investigate and fix technical issues.
- Strictly adheres to company policies using careful judgment.
- Other duties as assigned.
- Maintains regular and reliable attendance.
Skills Required
- Minimum 1 year customer service experience
- Strong communication skills
- Flexible availability including evenings and weekends
- Comfortable in a quiet testing environment
- Beginner to intermediate Microsoft Office (Word, Excel, Outlook)
- Basic computer skills
- High school diploma or equivalent
- Demonstrates flexibility and teamwork
- Maintains regular and reliable attendance
What We Do
Saint Paul's School of Nursing is a private, for-profit post-secondary institution that provides career education in New York. It offers associate degree programs in Nursing and Medical Assisting at its campuses in Queens and Staten Island. The school aims to prepare students for professional roles as Registered Nurses and Medical Assistants, providing the skills and training necessary for diverse healthcare settings.
