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Provide Level 2 production support for trading applications across Credit, Rates, and FX. Monitor systems, troubleshoot issues using logs and dashboards (Grafana, Splunk), communicate with teams and clients, support scheduled jobs and releases, and follow ITIL incident/change/problem processes.

Design, develop, and maintain high-performance server-side Java applications for fixed-income trading. Optimize for low latency and high throughput, implement Spring Boot services, CI/CD pipelines, containerization, automated tests, collaborate with traders and analysts, and troubleshoot production issues.

Manage talent and learning platforms (Oracle HCM, Oracle Learning), support early career and internship programs, design employee communications and visual assets, maintain SharePoint and engagement pages, prepare executive-ready reports and presentations, coordinate development and engagement events, handle shared mailboxes and employee inquiries, process departmental invoices, and document meeting notes and action items to drive talent development and employee engagement.

Serve as primary technical contact for NYC trading clients, lead technical reviews and onboarding, troubleshoot connectivity, data feeds, and execution workflows, advise on execution models and scaling low-latency infrastructure, and relay customer needs to influence product roadmap.

Lead and develop a team of Client Management Coordinators, oversee complex client onboarding with CDD/KYC and regulatory compliance, serve as escalation point, partner with stakeholders to prioritize requests, drive process improvements, and monitor onboarding performance and risk.

Lead and manage on-site desktop and end-user support for the Jacksonville office, providing first- and second-line troubleshooting across Windows and macOS, provisioning and lifecycle management of equipment, AV and video conferencing support, inventory control, ITSM ticket resolution within SLAs, and collaboration with central IT and regional teams to deliver consistent service and support Microsoft 365 productivity features.

Support broker-dealer and security-based swap dealer entities with GAAP-compliant accounting, month/quarter close, financial statement preparation, balance sheet substantiation, transaction and entity-structure financial support, process improvements, audits, and ad-hoc projects.

Manage corporate action events (dividends, principal, interest, maturities), reconcile securities and cash accounts, resolve trading breaks, coordinate with custodians and internal teams, ensure regulatory compliance (CASS), allocate cash/stock distributions, handle payable/receivable claims, communicate with stakeholders, and perform root-cause analysis to improve processes.

Lead digital marketing and social media strategy to amplify brand and engagement across web and social channels. Manage content creation, paid and organic campaigns, KPIs, cross-functional stakeholder collaboration, and compliance with regulatory standards.

Design, implement, and support database and data-movement solutions across platforms. Develop advanced SQL, PL/SQL, and shell scripts; optimize queries; maintain schemas/views; troubleshoot production data issues; work with ETL/BI tools and engage stakeholders to meet analytics requirements within SDLC.