Top Tech Jobs & Startup Jobs

Leads regional customer success for health system partnerships, managing executive relationships, enterprise implementations, team development, retention, expansion, and scalable clinical workflow integration. Establishes customer success metrics and playbooks, drives adoption and measurable operational and patient outcomes, and collaborates with Product, Engineering, Clinical, and Sales teams to improve healthcare AI solutions.

Support Gartner clients in realizing value from their subscriptions through onboarding, service introduction, account management, and connection to expert resources. Identify client priorities, align Gartner capabilities to business needs, and drive engagement, satisfaction, retention, and growth. Collaborate with internal stakeholders, use insights and metrics, and develop solutions that improve client outcomes. The role requires business-level Spanish and English, strong communication skills, and at least six months of relevant professional or internship experience.

Manage Gartner client relationships by onboarding clients, demonstrating service value, understanding business priorities, driving product engagement, and maximizing subscription outcomes. The role partners with senior and junior stakeholders, coordinates internal resources, supports account growth and retention, and uses insights and metrics to improve client satisfaction and engagement. Business-level Dutch and English fluency are required.

Support Gartner clients in maximizing the value of their subscriptions through onboarding, account management, service introductions, expert connections, and engagement initiatives. Identify client priorities, align Gartner resources to business needs, collaborate with internal teams, and use insights and metrics to improve satisfaction, retention, and growth. The role requires fluent Swedish and English communication and is based in Egham or Barcelona.

Manage a portfolio of existing Gartner clients, build relationships with senior and junior stakeholders, understand business priorities, recommend actions that maximize service value and retention, and collaborate with internal teams to deliver strong client outcomes and return on investment.

Build and lead Frame’s post-sale customer success function, defining customer journeys, onboarding, playbooks, health scoring, QBRs, and technology processes. Own retention, renewals, expansion, adoption, and customer health metrics while managing executive relationships and escalations. Partner with Product, Sales, and Marketing to improve customer outcomes and advocacy. Recruit, coach, and scale a high-performing CS team in a technical B2B SaaS environment.

Manage post-sale relationships with law firm clients using LEAP software. Demonstrate features, improve product adoption, monitor client health, identify at-risk accounts, support retention and expansion, maintain Salesforce records, gather feedback, and represent the company at client and industry events. The role requires strong relationship management, presentations, negotiation, and willingness to travel within Australia.

Manage customer relationships and journeys by driving product adoption, usage growth, retention, and account engagement. Responsibilities include client training, account profiling in Salesforce, usage monitoring, renewal and upsell support, routing product feedback, and coordinating with sales, marketing, product, and analytics teams. The role requires strong communication, organization, consultative client-facing experience, and the ability to work in the office at least two days per week.

Supports senior Customer Success Account Managers across a shared portfolio of enterprise accounts. Responsibilities include executing standardized customer success, cloud adoption, and AI acceleration activities; maintaining account context; synthesizing risks and milestones; coordinating delivery follow-ups; monitoring support trends; and escalating issues. The role is designed for early-career professionals working within a pod model under senior guidance.

Manage enterprise customer relationships, develop success plans, lead business reviews, guide onboarding and platform adoption, mitigate risks, support renewals and expansion, and advocate for customer needs. Collaborate with Product, Support, and Sales teams to drive customer outcomes and engagement across a portfolio of strategic accounts.

Own a portfolio of enterprise customers, develop success plans, lead business reviews, guide onboarding and platform adoption, manage renewal risks, and identify expansion opportunities. The role partners cross-functionally with Product, Support, and Sales teams, advocates for customer needs, and serves as a strategic advisor to customer teams using the Staffbase SaaS platform.

Manage and grow client relationships, onboard new clients, demonstrate Gartner services, drive product adoption and ROI, run client reviews and engagement metrics, facilitate client calls, and collaborate internally to remove obstacles and maximize client value, retention, and growth.

Manage a large portfolio of digital and long-tail SMB customers through high-volume inbox and ticket queue management. Respond to client requests, troubleshoot issues, coordinate escalations, execute scaled engagement campaigns, support renewals and expansion, maintain accurate HubSpot records, and report on customer health and service metrics. The role emphasizes organization, task completion, fast communication, process adherence, and consistent customer support at scale.

Manages enterprise customer relationships through account support, escalation resolution, onboarding, self-service training, process improvement, stakeholder coordination, and business reviews. Reviews invoices and spending, identifies root causes, improves customer processes, and collaborates cross-functionally to increase satisfaction, service quality, and account growth.

Supports enterprise Customer Success teams through campaign execution, audience and promotional asset management, reporting, inbound case tracking, workflow coordination, client communications, and process improvement. The role collaborates cross-functionally, monitors task timelines, resolves issues, and provides account coverage while developing toward a Customer Success Manager position.

Own the post-sale customer lifecycle for enterprise software customers by driving adoption, value realization, retention, and growth. Build executive relationships, develop customer success plans, coordinate cross-functional resources, resolve complex issues, communicate product value, and support renewals through metrics gathering, pricing, quoting, negotiation, and closure.

Lead the expansion of Uber Freight’s Mexico Customs product by developing go-to-market strategy, building pipeline, enabling sales teams, designing tailored solutions, and acquiring new accounts. The role requires deep Mexico customs and cross-border logistics expertise, strategic commercial leadership, bilingual Spanish-English communication, and cross-functional collaboration across sales, operations, product, and executive teams.

Leads DISCO’s Customer Success and Enablement organizations, setting strategy, operating standards, account planning, performance management, training, playbooks, and adoption programs. Partners with Sales, Product, Marketing, Finance, and Professional Services to drive client value and consumption growth. Owns CS technology and AI strategy, Client Advisory Board leadership, enablement evolution, KPI reporting, and development of senior leaders and CSM teams.

Leads DISCO’s Customer Success and Enablement organizations, setting strategy, operating standards, account-planning frameworks, adoption programs, client training, and performance metrics. Manages CS leaders and broader CSM teams while partnering with Sales, Product, Marketing, Finance, and Professional Services. Owns CS technology and AI strategy, client advisory initiatives, and consumption-growth programs. Builds accountable performance cultures and ensures customers realize value from DISCO’s legal technology products.

Manage strategic enterprise customer partnerships, drive measurable business value, resolve complex operational issues, and improve platform reliability. Use data analysis and Excel, with SQL preferred, to identify trends and inform decisions. Collaborate across operations, product, legal, and other teams to advocate for enhancements, reduce operational debt, and deliver scalable solutions amid ambiguity and changing market conditions.

Own a portfolio of enterprise law firm clients, analyzing account performance, satisfaction, pricing, coverage, and outcomes. Lead business reviews, manage escalations, identify expansion opportunities, and onboard new clients through EDI and API integrations. Use dashboards, BI tools, and AI to identify risks and trends, communicate insights, and improve client outcomes. The role is full-time and in-office in Longmont, Colorado, with infrequent travel.

Manage a portfolio of B2B SaaS customers as a trusted advisor, driving adoption, engagement, retention, renewals, upsells, and long-term value. Monitor customer health and usage, identify risks, resolve concerns, maintain accurate Salesforce records, and provide guidance and support. Collaborate with Sales, Product, Support, and Implementation teams while sharing customer feedback and recommendations internally.

Manage the performance of an underwriting operations team, including hiring, scheduling, payroll, training, talent development, performance improvement plans, and initiative prioritization. Coordinate with Underwriting Operations, oversee trainers, and ensure team members remain current on company programs. The role permits telecommuting and requires fluency in Mandarin, a master’s degree in enterprise risk management or finance, and graduate coursework in insurance and operational risk management.

Manages post-sale client relationships for outsourced IT services, supporting onboarding, renewals, retention, QBRs, roadmap reviews, issue escalation, contract negotiations, and technology advisory services. The role acts as the primary client advocate, monitors billing and user counts, identifies service opportunities, and coordinates internal teams to improve satisfaction, revenue growth, and long-term contract stability.

Own customer success activities and outcomes by driving customer value, tracking milestones, building strong client relationships, serving as a product expert, troubleshooting SaaS issues, analyzing data, identifying growth opportunities, and collaborating with Sales, Support, and Success teams.