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Lead regional enablement and operations for Services Customer Success to drive customer engagement, adoption, and retention. Partner with cross-functional teams to realize product value, identify expansion opportunities, translate technical capabilities into customer-facing solutions, develop scalable training and playbooks, track KPIs, and report product gaps. Support business case evaluation and program readiness to maximize customer lifetime value and drive renewals and advocacy.

Own a book of customers to drive adoption, retention, and growth by turning pre-sales plans into measurable outcomes. Advise on GitLab best practices, guide customers through the adoption journey, handle escalations with Product/Support, and stay current on GitLab releases. Collaborate cross-functionally to enable and expand customer use cases.

The Manager, Customer Success will engage with clients, ensure they are maximizing product value, provide support, and manage customer relationships.

The Customer Success Manager will handle customer onboarding, support, and education, driving renewals and identifying new business opportunities.

Lead strategic post-sales relationships for Enterprise (G2000) accounts, driving customer retention, revenue realization, and advocacy. Advise on complex MongoDB deployments, conduct business reviews, create success plans, coordinate cross-functional resources, mentor peers, influence product roadmap, and maintain accurate internal systems. Role is Toronto-based hybrid.

The Customer Success Manager will manage key accounts, drive retention, lead business reviews, and ensure a top-notch onboarding experience for enterprise clients, aiming for growth and satisfaction.

The Customer Success Manager is responsible for B2B sales focusing on account management, contract renewal, lead generation, and expanding client relationships in the Midstream sector.

The Director of Strategic Customer Success leads relationships with key customers, driving retention and account growth through strategic partnerships and cross-functional collaboration.

As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.

The Associate Customer Success Manager will support the Customer Success team by managing child accounts, assisting Senior CSMs, and ensuring customer satisfaction and product adoption in a SaaS healthcare environment.

The role involves delivering exceptional customer service, collaborating with internal teams, developing account plans, and monitoring customer health to ensure retention and growth.

The Regional Customer Success Manager will engage with customers post-sale, promote business growth by leveraging Mastercard products, and ensure technical readiness through training and feedback, enhancing customer satisfaction and retention.

Lead strategic engagement for a portfolio of Enterprise accounts, drive retention and revenue realization, advise on complex technical deployments, deliver business reviews and success plans, influence product and cross-functional teams, mentor peers, and ensure accurate customer data and forecasting.

As an Engagement Manager, Pricing, you'll lead client projects by analyzing pricing strategies, providing insights, and implementing solutions to optimize revenue growth.

Lead supplier relationships and performance for an assigned category. Develop and implement sourcing strategies, negotiate pricing/contracts, analyze market and cost data, run supplier business reviews, ensure compliance, and partner cross-functionally to drive cost, quality, and supply continuity.

Manage a portfolio of MongoDB customers to maximize retention, revenue realization, and advocacy. Act as trusted advisor, conduct business reviews, identify risks, drive adoption and value, coordinate internal teams, and translate technical and business insights into measurable customer outcomes.

As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.

The role involves ensuring a first-class customer experience in digital services, managing partnerships, mitigating churn, and conducting business reviews.

The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.

Lead strategic customer engagements for enterprise MongoDB customers, owning customer health, technical success plans, and revenue realization. Advise on best practices, mitigate risks, de-escalate incidents, run executive business reviews, collaborate with Sales and Product, document interactions in Gainsight and Salesforce, and help build Customer Success processes and enablement.

Lead and scale regional Customer Success across EMEA/APAC: define strategy, build high-performance teams, drive retention/expansion, executive engagement, and operational excellence to realize customer value from Postman's API and AI platform.

Lead and align Sales, Customer Success, and Lifecycle Marketing to scale revenue and retention. Build high-performing teams, simplify systems and processes, design expansion paths, improve customer experience with data and AI, and operationalize repeatable go-to-market and executive engagement strategies.

Lead strategic agency relationships in the Turkish market, drive KPI-focused campaign optimization, develop pipeline and forecasting, provide first-level technical support, identify upsell opportunities, run QBRs and onsite client engagement, and translate campaign data into actionable insights to scale revenue.

Serve as trusted advisor for ~40 customers, create tailored success plans to drive Klaviyo adoption, provide strategic and tactical support, escalate issues, recommend products to grow revenue, collaborate cross-functionally, and contribute product feedback and AI-driven workflow improvements.

As a Customer Success Manager, you'll drive customer success through strategic guidance, relationship management, and problem-solving, ensuring customers thrive with Klaviyo's platform.