Top Tech Jobs & Startup Jobs

The Customer Success Manager/Inside Sales role involves managing customer relationships, driving product adoption, executing upsell opportunities, and supporting renewals in a fast-paced startup environment.

Manage client onboarding, training, and ongoing success for ProScore's AI-powered compliance platform. Serve as client advocate, run virtual/in-person trainings, manage custom projects, handle billing/admin tasks, and collaborate with Product, Sales, and Support to optimize client outcomes and ensure regulatory compliance (IRA-focused).

Manage client onboarding, training, and ongoing support for ProScore's AI-powered compliance platform. Build relationships across client organizations, run virtual and in-person trainings, manage custom projects, handle billing and reporting, and liaise with Product, Sales, and Support to drive product adoption and compliance success.

Manage customer relationships, implement onboarding processes, improve customer experience, analyze data, minimize churn, and facilitate product training.

Serve as primary post-sales contact for assigned enterprise customers to drive renewals, upsell/cross-sell, onboarding, adoption and service performance. Collaborate with sales, solutions architects and operations to resolve commercial/technical issues, report on customer health and pipeline (SFDC), and promote Megaport products and partner ecosystem to expand account value.

Own and grow a strategic customer portfolio: drive onboarding, adoption, retention, and expansion. Advocate for customers internally, collaborate cross-functionally, track customer health metrics, and convert insights into actions that increase satisfaction and revenue.

As a Founding Customer Success Manager, you'll manage key accounts, drive Net Revenue Retention, and enhance customer relationships with our AI platform.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

As a Customer Success Manager, you'll support clients, resolve issues, and gather feedback to enhance products and services. You'll collaborate with multiple teams and drive client success.

The Customer Success Analyst will implement customer requirements, manage onboarding, drive time to value, support client issues, and assist with QA testing.

The Client Success Director ensures clients effectively adopt and scale the core banking platform, maintaining high satisfaction and commercial value while managing complex engagements.

The Customer Success Analyst improves workflows and customer experiences by analyzing data, generating reports, and providing insights for operational improvement and training.

Provide timely, multi-channel support for SaaS customers: troubleshoot issues, guide product adoption, manage tickets, document interactions, onboard and train users, contribute to knowledge base, and report on telecoms environments to improve satisfaction and retention.

Own post-sale customer success to drive adoption, value realization, retention and satisfaction. Develop success plans, track adoption and health metrics, coordinate cross-functional teams, resolve escalations, and identify upsell opportunities.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

As a Customer Success Manager, you will manage a portfolio of Mid-Market customers, focusing on retention and expansion, while advising clients on product usage and facilitating customer interactions to ensure value realization from the product.

Manage a portfolio of fund manager relationships to ensure timely, complete, and accurate fund data. Onboard new managers, triage and resolve reporting exceptions, run coverage analysis, recommend automations to Product, and collaborate with Sales, Product, and Tech to improve data quality and client outcomes.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

The Customer Success Manager will build client relationships, implement success strategies, conduct reviews, analyze metrics, and identify growth opportunities.

Manage customer cancellation and downsell requests to reduce churn and improve retention rates. Engage with customers via multiple channels, execute strategies, and maintain service excellence.

The Customer Success Manager will build client relationships, drive product adoption, and work cross-functionally to improve customer experience.

This role requires the creation of a course on AI for Client Success and Account Management, including recording videos and collaborating with a design team to shape content.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

The Manager, Client Success will develop and manage customer accounts, drive revenue, resolve issues, and lead a support team in a fast-paced environment.

The Senior Functional Consultant assists clients in optimizing enterprise planning solutions, ensuring usability and data accuracy while resolving issues and enhancing processes.