Top Tech Jobs & Startup Jobs

As a Customer Success Manager, you'll educate clients on products, enhance engagement, monitor feedback, and drive customer loyalty. You'll collaborate across teams to ensure exceptional customer experiences.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

The Customer Success Manager will onboard and support new dental practices, ensuring product integration, managing relationships, and tracking onboarding metrics.

Manage and grow client relationships across EMEA, drive revenue opportunities, improve adoption and implementation of BitGo solutions, develop KPIs and success plans, apply data to identify trends and scale Customer Success operations, lead projects end-to-end, and improve internal and external customer experiences.

Lead advisor-facing revenue growth and retention by managing relationships, onboarding partners, optimizing campaigns with data-driven insights, coordinating cross-functional teams, overseeing operations, forecasting revenue, and mentoring staff.

Act as a strategic advisor for enterprise SaaS customers to drive retention, expansion, and AI-driven adoption. Build executive relationships, develop success plans with KPIs, lead business reviews, identify automation and Agentic AI use cases, manage risks, and collaborate cross-functionally to ensure measurable customer outcomes.

Lead and build HiveWatch's post-sale function across customer success, implementation, account management, and support. Diagnose current operations, create scalable processes and playbooks, own customer health/retention, manage renewals and expansion, partner cross-functionally with product/engineering/sales, and lead a team of 4-6 direct reports while traveling to strategic accounts.

Guide new customers through onboarding and activation of the DigiCert platform: run kick-offs, deliver trainings and walkthroughs, encourage early adoption, coordinate validation and CA loading with internal teams, track onboarding progress in internal systems, and hand off customers when ready for deployment.

The Director of Client Services leads a team of Account Managers, driving client retention and growth through coaching, strategic insight, and data-driven decision-making while collaborating across departments.

Manage onboarding, deliver live product demos, resolve customer queries, coordinate with internal teams, maintain relationships and drive retention for U.S. clients. Support sales, track feedback, prepare reports, and ensure high customer satisfaction.

Manage a pooled book of SaaS accounts to drive renewals, expansion, engagement, and retention; identify risk, recommend cross-product solutions, capture customer feedback, and collaborate with Sales, Support, and Product.

Manage assigned SaaS customers to drive adoption, retention, and expansion. Onboard clients, build success plans, monitor health metrics, lead renewals and upsells, escalate and resolve issues, gather product feedback, and provide data-driven insights to improve outcomes and influence the product roadmap.

Manage assigned SaaS customers through onboarding, relationship management, renewals, and expansion. Drive adoption, monitor health metrics, identify upsell opportunities, collect customer feedback to influence product roadmap, and resolve escalations while maintaining accurate CRM records.

Serve as primary advisor contact to drive onboarding, adoption, and retention. Run trainings, office hours, and build playbooks; partner with product to surface insights and track customer health to ensure measurable advisor outcomes.

Own enterprise accounts end-to-end: onboarding, adoption, renewal, and expansion. Drive adoption and consumption, build success playbooks, health scoring, and onboarding templates. Lead QBRs and executive briefings, partner with Solutions Engineers to deliver complex solutions, monitor usage to optimize outcomes, and establish the Customer Success function from scratch.

Manage and grow an assigned portfolio of agency and brand clients, serve as primary contact across campaign lifecycle, lead campaign planning/activation/reporting, deliver platform demos and strategic recommendations, coordinate cross-functional teams, and drive client retention, upsells, and operational improvements.

Partner with customers to drive adoption of Algolia's search platform through technical onboarding, solution design, workshops, hands-on implementation, documentation, and cross-functional escalation to ensure long-term customer success.

The Executive Client Success Manager leads the client lifecycle for strategic accounts, drives outcomes, and delivers exceptional client experiences, focusing on risk reduction and relationship development.

Manage onboarding and ongoing support for transactional clients, handle CSA queue and tasks, run usage reports, manage matter transfers, escalate and coordinate Level II support, and assist with internal platform testing to maximize retention, satisfaction, and account growth.

Own onboarding and ongoing success for transactional clients, manage the CSA queue and task workflows, run usage and subscription reports, handle matter transfers, escalate issues to technical/billing/product teams, collaborate with PM/Technical/Sales, support platform testing, and drive retention, renewals, upsells, and account expansion.

The Founding Enterprise Customer Success Manager will establish Tavily's customer success function in EMEA, guiding enterprise clients from onboarding to renewal and expansion while collaborating with internal teams and advocating for customer needs.

Lead and grow a small technical Customer Success team, drive adoption and onboarding, manage high-touch onboarding, POCs and complex escalations for strategic accounts, and collaborate with Sales, Product, and Engineering to inform the product roadmap and ensure customer success.

Own and grow Lexroom's Spanish customer base end-to-end: onboard, retain, upsell, and support customers proactively. Localize the Italian playbook for Spain, serve as primary Spanish-speaking contact, build dashboards, monitor KPIs, and relay feedback to Product and Marketing to drive account health and expansion.

Lead metrics-driven customer success programs: map customer journeys, segment customers, run onboarding and win-back programs, drive adoption through training, CDI, focus groups, and cross-functional collaboration to grow accounts and retention.

Partner with law schools to grow active users by assessing needs, developing school-specific account and marketing plans, delivering presentations, providing deep product and practice-area expertise, supporting commercial teams to uncover leads, and engaging stakeholders across students, faculty, librarians, and leadership.