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Provide Tier 1-2 helpdesk support for Windows, macOS, and Linux devices; administer cloud platforms and SaaS (Google Workspace, Microsoft 365, Slack, Jira); manage identity and access (Google SSO/IAM); monitor networking and security; manage IT asset lifecycle; support endpoint protection and MDM; assist with audits, off-hours maintenance, and periodic travel to other offices.

Lead architecture and implementation of scalable payments systems, solve high-impact technical problems, mentor engineers, drive platform improvements, and influence cross-functional initiatives.

The Sales Representative will enhance originations of phone finance sales by building relationships with retail and distribution partners, ensuring compliance, and meeting productivity objectives through strategic plans and fieldwork.

The Promoter Manager leads the management of promoter agencies to drive nationwide demand generation, aligning with PayJoy's sales goals and ensuring high performance in customer engagement.

The Key Account Manager oversees operations and strategic development for key partners, focusing on relationship building, performance tracking, and leading a sales team to meet business goals.

Lead Brazil D2C customer support and telesales operations, managing BPO partners to hit conversion, quality, productivity, and CSAT targets. Drive chat and phone sales improvements, optimize scripts and flows, monitor KPIs, manage escalations, collaborate cross-functionally on product and process changes, and implement actions to improve operational efficiency and commercial performance.

Lead local accounting and merchant AP functions, implement NetSuite automations, manage vendor setup and payments, reconcile ledgers and complex transactions, support month-end close and tax/audit requests, and partner with finance, treasury, and external accounting teams.

Lead Indonesia brand growth and customer acquisition via PR, partner and retail marketing, POS visibility, digital and integrated campaigns. Manage agencies, budgets, and cross-functional programs with Sales, Partnerships, CX, Risk, Product, and Operations to drive device activations and revenue.

Lead product vision and execution for PayJoy's mobile app platform. Define multi-year strategy, extend platform capabilities beyond loan servicing, own end-to-end delivery, set platform UX and architecture standards, drive app store presence, and partner with engineering, design, data, and operations to scale engagement and revenue.

Support sales and marketing teams by extracting, filtering, and analyzing large datasets; build BI reports and visualizations; measure KPIs and campaign ROI; run market and competitive analyses; identify improvement opportunities and recommend data-driven actions to improve efficiency, quality, and customer experience.