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The Implementations Manager at Alertus is responsible for driving product implementations and customer satisfaction. The role involves building strong customer relationships, delivering training sessions, analyzing customer usage for improvement strategies, and collaborating cross-functionally to meet customer needs. This position requires a technical background and the ability to nurture long-lasting client relationships across various markets.

The Field Service Technician will provide on-site support for Alertus mass notification systems, ensuring installation, testing, and quality control. The role involves troubleshooting technical equipment, managing site visits, documenting field issues, and collaborating with customers to enhance product performance. Travel is required 70% of the time, and strong communication skills are critical for success.

Manage the email campaign lifecycle from conception to deployment, develop targeted communication campaigns, enforce branding guides, troubleshoot technical issues, and analyze campaign performance data.

The Email Marketing Specialist will manage the complete email campaign lifecycle including setup, execution, and reporting. Responsibilities include creating engaging campaigns, maintaining contact lists, troubleshooting technical issues, and ensuring compliance with branding and regulations, all while collaborating across departments to achieve customer growth.

The Sales Executive will drive growth at Alertus by engaging in sales activities, qualifying leads, and converting them into business. Responsibilities include conducting product demonstrations, understanding customer needs for Emergency Communication Systems, and developing a business plan for market expansion.

The Manager of Hardware Engineering will oversee and mentor a small engineering team while actively contributing to the design and development of innovative life safety solutions. Responsibilities include designing and documenting project components, creating production packages, collaborating with QA, and providing technical assistance to sales teams.

The Manager of Client Services oversees day-to-day operations for the Client Services teams, ensuring exceptional customer support. Responsibilities include managing recruitment, training initiatives, customer feedback strategies, and fostering strong relationships with customers and stakeholders to drive engagement and satisfaction.