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Coordinates Mintel’s Global New Products Database operations across APAC, including freelance field associate management, product and market research, data analysis, workflow administration, quality control, methodology improvement, and stakeholder communication. The role monitors FMCG launches, identifies trends and coverage gaps, supports data collection processes, and collaborates with operations, commercial, and analyst teams to deliver accurate product innovation insights.

Manage and grow assigned CPG client accounts through retention, renewals, upselling, contract negotiation, and relationship development. Build account pipelines, identify new revenue opportunities, demonstrate subscription ROI, forecast results, create account plans, and collaborate with analysts and consultants. The role requires strong communication, commercial judgment, client engagement, data-driven decision-making, and expertise in consumer packaged goods and market research.

Leads commercial change and transformation adoption, initially focused on CRM transformation. Develops change impact assessments, adoption plans, communications, readiness interventions, stakeholder engagement, champion networks, dashboards, and reinforcement activities. Partners with Commercial Leadership, Revenue Operations, Client Success, Technology, and Operations to improve user adoption, reduce friction, manage risks, and embed new processes, tools, behaviors, and ways of working.

Design, implement, and deploy stateful agentic LLM orchestration and RAG systems integrated with internal APIs, databases, and third-party tools. Collaborate in Agile teams to deliver reliable AI-automation solutions, contribute to code review and QA, improve system reliability, and communicate technical trade-offs with stakeholders.

Lead product design for Mintel’s B2B consumer insights products, translating ambiguous concepts into prototypes and intuitive experiences. Partner with Product, Engineering, Data, Sales, clients, and stakeholders to validate solutions, balance user and commercial goals, and drive adoption and retention. Design AI- and LLM-powered conversational interfaces that simplify complex data interpretation, while contributing to design systems and fostering cross-functional alignment.

Own retention, renewal, and expansion revenue across global enterprise accounts in Brazil. Develop account strategies, manage forecasts, negotiate contracts, engage procurement, identify upsell opportunities, and drive client adoption through structured engagement, training, and workshops. Build senior stakeholder relationships and coordinate cross-functional Mintel teams to deliver measurable client outcomes and commercial growth.

Generate and qualify B2B leads across the DACH and DCEE regions through cold outreach, networking, discovery calls, and appointment setting. Maintain prospect records in Microsoft Dynamics, support follow-up and lead nurturing, collaborate with sales and internal teams, optimize outreach strategies, and report weekly business development activity to management.

Manage and grow key client accounts in Mumbai by strengthening relationships, expanding product investment, building pipelines, networking, demonstrating ROI, negotiating renewals, closing contracts, and forecasting sales. The role requires CPG expertise, commercial insight, data-driven client engagement, strategic account planning, and strong collaboration to deliver retention and revenue growth.

Manage, retain, and grow strategic FMCG client accounts across Australia and New Zealand. Responsibilities include stakeholder relationship management, renewals, expansion negotiations, business reviews, account planning, forecasting, product adoption, and demonstrating client ROI. The role partners with internal experts to deliver solutions, monitor account health, reduce retention risk, and achieve revenue growth and retention targets.

Leads custom quantitative and qualitative marketing research projects from client scoping through delivery. Designs studies, analyzes complex datasets, synthesizes actionable consumer and market insights, develops strategic narratives, and presents recommendations to clients and senior stakeholders. Manages timelines, budgets, project teams, and multiple concurrent engagements while building client relationships, supporting business development, mentoring consultants, and identifying innovative research solutions.