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Serve as the technical bridge between BigPanda and customers to design, demo, and implement AIOps/observability integrations. Lead discovery, POCs, workshops, and technical presentations; support onboarding, troubleshooting, documentation, and cross-functional collaboration to drive platform adoption and influence product roadmap.

The Enterprise Account Executive will manage sales cycles, build relationships with enterprise clients, and achieve revenue goals while promoting BigPanda's solutions.

The Sales Development Representative supports Account Executives by generating leads and qualifying prospects through research, cold calling, and metrics-driven performance.

The Solutions Architect will support AIOps implementations, configure platforms, design workflows, and assist customers in achieving AI readiness while collaborating with technical teams.

The Principal Solutions Architect will lead customer engagements in AIOps, architect solutions, and mentor other architects while ensuring client satisfaction and operational resilience.

Lead SRE responsible for ensuring platform reliability, defining and tracking SLAs/SLOs/SLIs, owning production reliability (on-call, incident response, post-mortems), driving error-budget-driven priorities, embedding reliability across the stack, and leveraging automation and AI to improve scalability and operations.

Lead UX design for AI-driven IT operations platform, define design principles, create scalable systems, mentor a growing team, influence product strategy.

As a Senior Backend Engineer, you will design, implement, and maintain complex integrations with various third-party systems and ensure high performance and reliability in a cloud-native environment, focusing on AI-driven product features.

The role involves building production-grade software for AI-driven IT solutions, focusing on backend services, architecture, and direct customer engagement.

Manage and grow large, complex enterprise accounts as a trusted advisor to C-suite and senior IT leaders. Develop and execute strategic account plans, demonstrate platform value, drive revenue expansion and retention, lead complex global deal negotiations, and collaborate with cross-functional teams to align products and deliver customer outcomes. Meet or exceed quarterly revenue and retention targets and provide market feedback to influence product direction.