Top Tech Jobs & Startup Jobs

Lead a 20-person platform engineering org to define and execute platform strategy (cloud, internal developer platform, AI/LLM tooling, frontend/backend platforms, quality, and security). Remove friction so product teams ship faster and at higher quality, set architecture/standards, manage tech debt, mentor leaders, and measure developer experience and platform adoption.

Manage end-to-end People Operations for Swiss and French entities on an 8-month, part-time contract. Handle contracts, onboarding, offboarding, leave, government communications (German), and compliance with Swiss labor law. Maintain and improve HRIS (Personio), respond to employee queries, coordinate with payroll provider, lead cross-functional initiatives, and implement process improvements including AI-assisted automation.

Provide technical customer support via Intercom (email, chat, occasional calls), troubleshoot SSO/SAML, DNS, custom domains and certificates, escalate complex issues to Engineering, create and maintain knowledge-base content, improve AI/automation deflection, and drive quality and process improvements.

Drive customer happiness by guiding clients through onboarding, maintaining relationships, providing support, and identifying upsell opportunities. Collaborate with cross-functional teams to enhance customer experience and product adoption.

Own expansion and renewal targets for enterprise customers across the US. Manage a portfolio of large accounts, build strategic plans, drive upsell/cross-sell, negotiate contracts, and collaborate with Sales, Customer Success, Product and Marketing to deliver value and influence product roadmap.

Own investigation and resolution of complex technical issues across APIs, integrations, authentication, provisioning, and product behavior. Guide customers and developers via email, chat, and calls; create high-quality bug reports and troubleshooting guides; collaborate with Product and Engineering to identify root causes and improve product and support processes. Contribute to documentation, AI knowledge sources, and automation to scale support.

Design, build, and scale backend APIs and developer tools for a platform. Own API design (REST/GraphQL), integrations, service communication, testing, observability, and mentor engineers while collaborating with product, design, and cross-functional teams.

As a Backend Engineer, you'll design and optimize a scalable platform, focusing on API development and enhancing developer experience across teams.

Contribute creative ideas and execute polished designs across social, internal comms, presentations, campaigns, events and video. Take briefs, collaborate with writers and designers, iterate quickly on feedback, and raise the studios overall creative quality.

The Director of Revenue Marketing drives growth by leading revenue marketing strategies, managing budgets, and aligning with commercial teams, ensuring predictable outcomes and effective collaboration across multiple departments.