Top Tech Jobs & Startup Jobs

Manage SaaS renewals, deal structuring, quoting, pricing, approvals, audits, and CRM opportunity closure across the Americas. Partner with Sales, Account Management, Finance, Billing, Legal, and Operations to govern complex deals, support retention, identify expansion opportunities, and surface revenue risks. The role requires Salesforce and CPQ expertise, financial modeling, revenue recognition knowledge, strong communication, and sound judgment in a high-volume environment.

Serve as Chief of Staff to the CTO, driving cross-functional strategic programs, operational cadence, executive and board deliverables, leadership meeting preparation, customer and partner engagement, M&A coordination, and organizational communication. The role requires strong executive communication, follow-through, process improvement, accountability management, and the ability to operate effectively in a fast-growing SaaS environment.

Leads a 5–7-person Commercial Direct Sales team focused on acquiring and expanding B2B SaaS customers. Responsibilities include achieving team quota, building outbound pipeline, implementing AI-driven prospecting, coaching with MEDDPICC and Gong, forecasting ARR in Salesforce, developing channel partnerships, and recruiting and retaining sales talent.

Leads Product Strategy and Operations as a trusted partner to Product leadership. Owns portfolio planning, prioritization, governance, executive reporting, Pendo adoption insights, customer feedback processes, advisory board operations, product and packaging analytics, and KPI systems. Partners with Finance and go-to-market teams on monetization while building AI agents and workflow automations to improve reporting and identify risks. The role is remote in India and requires close collaboration with global teams in English.

Provides Tier 1 technical support for JumpCloud customers through email, phone, chat, and remote sessions. Responsibilities include troubleshooting Windows and identity-management issues, managing escalated tickets, reproducing defects, collaborating with Product and Engineering, maintaining knowledge-base content, supporting customer onboarding, and participating in an on-call outage response rotation.

Guide enterprise customers through complex identity and directory migrations to JumpCloud. Lead discovery sessions, technical workshops, architectural planning, hands-on deployments, and directory cutovers involving Active Directory, Okta, and Google Workspace. Advise on authentication, provisioning, device management, and zero-trust architectures while managing customer milestones. Create technical documentation, improve internal processes, support go-to-market enablement, collaborate cross-functionally, and mentor team members.

Leads customer implementations and migrations to the JumpCloud platform, including discovery, architecture planning, directory integrations, configuration, troubleshooting, environment reviews, and adoption strategy. Partners with Customer Success Managers and customer stakeholders to achieve milestones, provides technical guidance, documents outcomes, tests use cases, supports ongoing engagements, and contributes to professional services process improvements and team onboarding.

The Business Development Representative will research North American prospects, execute multichannel outbound campaigns, qualify leads using frameworks such as BANT and MEDDPICC, communicate JumpCloud’s value proposition, schedule qualified meetings, maintain accurate Salesforce records, and partner with Account Executives. The role focuses on generating qualified pipeline, meeting outreach and SQL targets, and developing sales skills for progression into an Account Executive position.

Provides technical consulting and sales support for organizations evaluating the JumpCloud platform. Responsibilities include tailored demonstrations, needs discovery, trial setup and configuration, technical Q&A, implementation guidance, evaluation frameworks, partner enablement, co-selling, and identifying opportunities for product improvements. The role requires strong communication skills, cloud and SaaS knowledge, identity and directory expertise, scripting, API integration, and fluency in Spanish and English.

Manage CEO and founder initiatives across the organization, coordinating cross-functional programs, objectives, metrics, communications, leadership reviews, customer and employee engagement, and board meeting preparation. The role drives alignment, transparency, executive follow-up, and operational consistency while representing the CEO with internal and external stakeholders in a fast-paced SaaS environment.