As the Chief of Staff to the JumpCloud CTO & Co-Founder, Greg Keller, you’ll work with the Engineering, Security and Product teams align, action, guide and measure key initiatives, focused. Greg also owns or is very active in significant customer-facing and strategic partnership activities and is the primary leader for our M&A initiatives. You will play a role in assisting in these activities as well.
You will bridge strategy and execution: aligning cross-functional technical teams, driving operational cadence, managing critical board and investor deliverables, and running key strategic initiatives across Greg’s portfolio.
In this role, your work will have a clear impact on the success and growth of JumpCloud, as we continue our trajectory towards iconic security technology brand status. You will engage directly with senior leadership, board members, and external stakeholders (including customers), acting as a representative of our CTO in your communications and actions. Your work in communicating the objectives and initiatives you will help form and drive will set the tone and pace for significantly important deliverables which the business depends upon. You will be the one, along with Greg, to hold team members accountable for what they need to deliver.
What you'll be doing:
Manage specific programs within our corporate objectives, managing key metric reporting & insights, and others that span cross functionally and require CEO and Board Member level visibility.
Manage the collection reporting of key objectives - driving alignment and transparency.
Drive our corporate communication cadence of weekly, monthly, quarterly, half and annual highlights. This includes curating content, creating drafts and ensuring consistency of our disciplined communication cadence.
Drive the cross functional preparation for our Senior leadership meetings, managing the agenda and materials.
Help set up, build the agenda for and manage a regular cadence for the CTO to have customer and partner calls, capturing and following up on action items from these meetings.
M&A operations - driving the organization, communication and program flow related to Mergers & Acquisitions.
Facilitate an ongoing CTO outreach to the organization via round table sessions and skip level 1:1s, prompting key topics for discussion, capturing employee sentiments and following up on action items or opportunities identified.
Liaise with program management across the organization on cross functional objectives
What we are looking for:
Demonstrated experience in pairing with a C-level executive or founder in driving initiatives.
The ability to enter an unknown environment, assess and develop the plan you feel necessary to accelerate and improve all operational rigor, communication and cross-functional accountability of the CTO’s business unit.
Exceptional operational, organizational and communication skills.
Executive level presentation creation and delivery skills
Demonstrated expertise executing on clear and diligent follow-up and communication at the most senior levels, both internally and externally
A track record of successfully coordinating multiple cross-departmental efforts that achieved meaningful business outcomes across all levels of the organization
The ability to manage scope, risk, and uncertainty.
Demonstrated ability to streamline operational processes for consistency and efficiency.
Proactive approach to spotting potential issues and solving problems.
Someone who thrives in the pace and culture of a fast moving and rapidly growing SaaS business.
#LI-KF1
Skills Required
- Demonstrated experience partnering with a C-level executive or founder to drive initiatives
- Ability to assess an ambiguous environment and develop plans to improve operational rigor, communication, and accountability
- Exceptional operational, organizational, and communication skills
- Executive-level presentation creation and delivery skills
- Experience executing diligent follow-up and communication with senior internal and external stakeholders
- Track record coordinating multiple cross-departmental efforts that achieved meaningful business outcomes
- Ability to manage scope, risk, and uncertainty
- Demonstrated ability to streamline operational processes for consistency and efficiency
- Proactive approach to identifying potential issues and solving problems
- Ability to thrive in a fast-moving, rapidly growing SaaS business
- Located in Mexico and authorized to work in Mexico
- Fluent written and spoken English
What the Team is Saying
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — Multiple medical plan options (including an HSA with employer contribution) plus dental, vision, EAP, disability, and life insurance are explicitly offered. Feedback suggests the overall healthcare package is a core strength.
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Retirement Support — A 401(k) with company match is clearly provided and repeatedly highlighted in company materials and employee commentary. Feedback suggests retirement benefits contribute meaningfully to total rewards.
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Leave & Time Off Breadth — Flexible/unlimited PTO, paid sick leave, and parental leave are standard, and feedback suggests the time‑off policy is genuinely usable and encouraged. This breadth of leave is consistently noted alongside a remote‑first setup.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.
