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The Strategic Partnership Manager develops and supports partnerships for Global Payments' School Solutions group, focusing on integration and referral partners. The role involves managing relationships, negotiating contracts, and creating strategic plans to achieve revenue targets and optimize business opportunities. The manager must also create reporting for executive leadership and align partner strategies with company goals.

The role involves researching and responding to customer requests regarding cardholder accounts, ensuring compliance with regulations and company policies. The specialist will document account changes, recognize potential fraud issues, and communicate with clients while following established procedures.

The role involves reviewing and analyzing consumer and commercial credit applications that are not automatically approved. It requires responding to inquiries from cardholders, verifying information against credit bureau data, and ensuring accurate credit decisions while providing quality customer service.