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Provides technical and operational support for financial inclusion banking platforms and field devices. Responsibilities include troubleshooting banking applications, installing and configuring RD, biometric, MATM, and passbook devices, resolving connectivity and login issues, monitoring uptime, tracking technical tickets, coordinating with banks and technology teams, and supporting daily banking operations.

Coordinates insurance-company and technology-vendor partnerships, portal integrations, API support, product launches, and digital platform operations. Tracks policy issuance, premium collection, transactions, KPIs, renewals, and operational dashboards. Maintains MIS reports, resolves portal issues, manages platform updates, communicates process and compliance changes, and coordinates among insurance companies, field teams, and internal Finance, Legal, Technology, and Operations departments.

Supports CSC DigiPay financial services operations across West Bengal by onboarding, mapping, training, and assisting VLEs. Coordinates with District Managers, resolves operational and technical issues, analyzes performance metrics, uses BI tools for reporting and monitoring, and shares operational insights with management. The role also supports initiatives to improve VLE engagement, transaction volumes, service quality, and overall DigiPay performance.

Quality Analyst responsible for manual, functional, regression, integration, API, database, and UAT testing of web applications. Develops test scenarios, cases, data, and documentation; validates workflows and third-party integrations; manages defects; and coordinates with development, product, business, and other stakeholders. Requires SQL/MySQL validation, Postman or Swagger API testing, Jira or Azure DevOps, requirements analysis, and strong software testing lifecycle knowledge.

Designs, develops, and maintains e-governance software and frontend applications. Integrates RESTful APIs with UIDAI, NPCI, banking partners, and third-party platforms; manages secure authentication, transaction validation, error handling, databases, wallets, and role-based access control. Performs API testing, debugging, transaction-log analysis, source control, deployment support, and basic DevOps activities while coordinating with cross-functional teams.

Manage insurance, pension, and travel services across the Telangana CSC network. Responsibilities include overseeing operations, engaging and training Village Level Entrepreneurs in English and Telugu, coordinating with insurers and government stakeholders, monitoring performance, preparing MIS reports and dashboards, achieving business targets, and resolving customer and VLE grievances.

Designs, develops, and maintains software applications and e-Governance systems. Responsibilities include frontend development, RESTful API integrations with government, banking, and third-party systems, transaction validation, secure authentication, database management, role-based access, wallet systems, debugging, API testing, repository management, and deployment coordination.

Provides executive leadership for the enterprise cybersecurity program, including security strategy, governance, cyber risk management, SOC oversight, incident response, compliance, security architecture, and third-party risk. Leads security teams, budgets, awareness initiatives, and resilience programs while advising executives and collaborating with business, technology, legal, HR, procurement, and regulatory stakeholders.

Coordinate with insurance companies and district teams to achieve business targets. Support policy issuance, endorsements, claims, and complex customer queries across life, general, cattle, and PMFBY insurance. Track team performance through MIS reporting, monitor targets versus achievements, resolve policy-related issues, and drive completion of assigned state or head-office targets.

Assist with insurance policy issuance, endorsements, claims, and customer queries across life, general, cattle, and PMFBY products. Coordinate with insurance companies and district teams, monitor team targets versus achievements through MIS, resolve problems, provide customer service, and drive completion of assigned business targets. The role also requires communication, insurance expertise, CRM use, and proficiency with MS Office.