The Role
Coordinates insurance-company and technology-vendor partnerships, portal integrations, API support, product launches, and digital platform operations. Tracks policy issuance, premium collection, transactions, KPIs, renewals, and operational dashboards. Maintains MIS reports, resolves portal issues, manages platform updates, communicates process and compliance changes, and coordinates among insurance companies, field teams, and internal Finance, Legal, Technology, and Operations departments.
Summary Generated by Built In
Roles & Responsibilities
1. Business Development &
Partnership Management
- Coordinate with Insurance
Companies (ICs) technical teams for onboarding of products and business
growth initiatives.
- Manage relationships with
insurance companies and technology vendors.
- Support expansion of
insurance business through digital platforms and partner coordination.
2. Technology Coordination
- Coordinate with technology
partners teams for portal integration and API support.
- Resolve technical issues
related to insurance portals and digital platforms.
- Monitor platform
performance and ensure smooth digital operations.
- Support implementation of
new products and features on the portal.
- Manage margin uploads and
updates on insurance platforms.
3. Operations Management
- Ensure smooth day-to-day
insurance operations.
- Track policy issuance,
premium collection, and transaction status.
- Maintain MIS reports and
operational dashboards.
- Share product updates,
process changes, and compliance guidelines with stakeholders.
- Track KPIs such as premium
collection, conversion ratio, active VLEs, and renewal performance.
- Coordinate with internal
departments including Finance, Legal, Technology, and Operations teams.
- Ensure timely
communication between CSC, insurance companies, and field teams.
4. Required Skills &
Qualifications
- Basic understanding of
insurance and InsurTech operations.
- Knowledge of portal
management, APIs, and digital platforms.
- Good communication and
coordination skills.
- Proficiency in MS Excel,
MIS reporting, and data management.
- Ability to handle multiple
stakeholders and operational tasks efficiently.
5. Preferred Experience
- Experience in insurance,
fintech, or InsurTech operations preferred.
- Prior experience in
coordination with insurance companies and technology vendors will be an
added advantage.
Benefits
- Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
- Performance-based rewards and recognition programs.
- Supportive policies that promote work-life balance.
- NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.
Skills Required
- Basic understanding of insurance and InsurTech operations
- Knowledge of portal management, APIs, and digital platforms
- Good communication and coordination skills
- Proficiency in Microsoft Excel, MIS reporting, and data management
- Ability to handle multiple stakeholders and operational tasks efficiently
- Experience in insurance, fintech, or InsurTech operations
- Prior experience coordinating with insurance companies and technology vendors
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The Company
What We Do
CSC e-Governance Services India Limited is an organization named on the CSC recruitment portal that focuses on e-governance and delivery of government-oriented digital services in India. The recruitment page links to the organization's home site (csc.gov.in). The job posting was removed and visitors are directed to the main CSC site for information; the page context indicates the entity provides digital public-service implementations and related support.
