The Role
Assist with insurance policy issuance, endorsements, claims, and customer queries across life, general, cattle, and PMFBY products. Coordinate with insurance companies and district teams, monitor team targets versus achievements through MIS, resolve problems, provide customer service, and drive completion of assigned business targets. The role also requires communication, insurance expertise, CRM use, and proficiency with MS Office.
Summary Generated by Built In
- Team building: relation with all Insurance company and csc districts team to complete the entire insurance target.
- Policy Support: Assist with policy-related issues, such as policy issuance, endorsements, and claims.
- Insurance: Complete knowledge of insurance vertical includes (life general cattle and PMFBY)
- MIS: tracking & monitoring the target vs achievement of the team business and drive to complete the target.
- Target: Complete the given target from state/HO team is must.
Requirements
- Communication: Excellent verbal and written communication skills.
- Problem-solving: Strong analytical and problem-solving skills.
- Insurance Knowledge: understanding of insurance products, policies, and procedures.
- Customer Service: Ability to provide excellent customer service and handle complex queries.
- Technical Skills: Proficiency in MS Office, CRM software, and other relevant tools.
Benefits
- Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
- Performance-based rewards and recognition programs.
- Supportive policies that promote work-life balance.
- NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.
Skills Required
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Understanding of insurance products, policies, and procedures
- Ability to provide excellent customer service and handle complex queries
- Proficiency in MS Office, CRM software, and other relevant tools
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The Company
What We Do
CSC e-Governance Services India Limited is an organization named on the CSC recruitment portal that focuses on e-governance and delivery of government-oriented digital services in India. The recruitment page links to the organization's home site (csc.gov.in). The job posting was removed and visitors are directed to the main CSC site for information; the page context indicates the entity provides digital public-service implementations and related support.
