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Supports key automotive aftermarket accounts through customer communication, onboarding, pricing and program setup, order and return coordination, lead research and qualification, product demonstrations, CRM maintenance, and market development. Collaborates with sales, customer service, operations, marketing, and technical teams to deliver a seamless customer experience and support growth initiatives.

Manage accounts receivable reconciliation, payment application, collections, billing disputes, aging reports, and customer account inquiries. Provide inbound phone and technical support, triage tickets, process orders in NetSuite, document resolutions, monitor collection metrics, and support payment plans. Train junior customer service representatives and collaborate with Finance, Billing, Sales, and Customer Operations to resolve complex issues and improve workflows.

Create high-volume print and digital graphics for sales and marketing, including product illustrations, social media assets, website content, mockups, and vehicle imagery. Translate concepts into polished, on-brand, technically accurate production files while managing multiple deadlines and maintaining brand standards. Use Adobe, Figma, and AI creative tools to generate and refine visuals, improve workflows, and support cross-platform content production.

Designs, templates, tests, and improves Paint Protection Film patterns for new vehicle models using XPEL software. Maintains accurate designs in the Design Access Program, supports software users and customers, and provides design-related assistance. The role requires strong attention to detail, communication, organization, a valid UK driving licence and passport, and significant travel to dealerships, OEMs, and company facilities.

Serves as the technical subject matter expert for automotive, architectural, and surface protection films. Supports product lifecycle activities, testing, validation, competitive benchmarking, product improvement, dealer engagement, installer evaluations, technical demonstrations, and global training. Develops installation standards, training content, and testing protocols while collaborating with manufacturing, quality, supply chain, and product management teams. Requires advanced film installation expertise, strong product knowledge, technical communication skills, and proficiency with DAP pattern software.

Leads enterprise FP&A and investor relations for a public company, overseeing budgeting, forecasting, financial modeling, strategic analysis, KPI development, valuation, capital allocation, earnings materials, analyst engagement, investor communications, and SEC disclosure coordination. Partners with the CEO, CFO, executives, Board, Legal, and Corporate Communications while building and developing high-performing finance and investor-relations teams.

Administers enterprise endpoint hardware, devices, and Microsoft Intune tenants across their full lifecycle. Manages enrollment, configuration profiles, compliance policies, application deployments, patching, security baselines, access controls, asset records, and SaaS integrations for Windows and macOS. Supports audit controls, access recertification, documentation, and collaboration with IT support and software teams to improve endpoint reliability and incident resolution.

Supports manufacturing process development, optimization, and scale-up across production and supply chain operations. Improves quality, yield, efficiency, and reliability through troubleshooting, KPI analysis, corrective actions, and process recommendations. Reviews safety and quality standards, evaluates equipment, supports repairs, documents results, trains personnel, and collaborates with research and development teams during pilot transitions and commercialization. Requires cross-functional project leadership and travel of 25–50%.

Support budgeting, forecasting, reporting, and variance analysis for assigned business areas. Maintain planning models and forecasting tools, prepare monthly reports and KPI dashboards, assist month-end close, calculate sales commissions, and partner with stakeholders on financial analyses and process improvements. Gain exposure to NetSuite, Workday Adaptive Planning, Onestream, and Power BI.

Design, build, and maintain scalable ETL/ELT pipelines, data warehouses, and data lakes. Ensure data quality, governance, and security while enabling BI and analytics. Provide technical leadership, mentor junior engineers, and collaborate cross-functionally to drive architecture and implementation.