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Maintains team member schedules and assignments, adjusts staffing based on census, regulatory requirements, and absences, and fills shift vacancies while monitoring overtime. Updates scheduling and timekeeping systems, tracks attendance and time-off requests, ensures staffing levels remain within budget, and prepares overtime and other operational reports.

Maintains team member schedules and assignments, adjusts staffing for census changes, regulatory requirements, and absences, and fills vacancies while monitoring overtime. Updates scheduling and timekeeping systems, tracks attendance and time-off requests, ensures staffing levels remain within budget, and prepares overtime and related reports.

Leads enterprise resident, family, prospect, and team-member experience strategy across senior living communities. Translates strategy into standards, playbooks, training, leader routines, scorecards, and measurable improvements. Partners cross-functionally with operations, sales, marketing, HR, clinical, culinary, and technology teams to improve service, referrals, conversion, reputation, occupancy, and loyalty. Requires progressive leadership experience, multi-location transformation expertise, strong executive influence, data-driven improvement skills, and regular travel.

Manage general ledger accounting, journal entries, reconciliations, month-end close, and financial reporting for assigned communities. Provide guidance and training to community accountants, support budgeting, forecasting, audits, and financial analysis, and strengthen accounting processes, controls, and best practices through cross-functional collaboration.

Lead sales and occupancy performance for a continuing care retirement community. Develop sales and marketing strategies, coach the sales team, optimize conversion across the funnel, achieve revenue and move-in goals, analyze market and competitive trends, build relationships with prospective residents and referral partners, and collaborate with marketing to improve lead generation and customer experience.

Maintains team member schedules and assignments, adjusting coverage for census changes, regulatory requirements, absences, and shift vacancies. Updates scheduling and timekeeping systems, tracks attendance and time-off requests, communicates changes to leads, and monitors scheduled, total, and overtime FTEs against budget. The role also tracks overtime and completes related reports.

Lead sales and occupancy performance for a continuing care retirement community. Develop sales and marketing strategies, coach the sales team, improve funnel conversions, achieve revenue and move-in goals, analyze market and competitive trends, build relationships with prospective residents and referral partners, and collaborate with marketing to optimize lead generation and customer experience.

Greets residents, guests, and team members; manages visitor sign-in, phone calls, messages, mail, deliveries, and resident communications. Performs minor financial transactions, administrative tasks, severe-weather notifications, and front-entry setup and closing procedures. Requires courteous customer service, the ability to follow written and oral instructions, and willingness to learn; no prior experience is required.

Lead HR operations for a senior living community, ensuring compliance with laws, managing recruitment/onboarding, employee relations, leave and workers' comp administration, budgeting for HR, and representing the community with enforcement agencies and legal partners.

Lead enterprise HR strategy and transformation for a large nonprofit senior living organization. Advise senior leaders, drive talent management, succession planning, total rewards, HRIS analytics, workforce planning, organizational change, leadership development, and M&A integration to build a high-performing, inclusive HR organization.