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Design, develop and manage e-learning and face-to-face training for Ticketing; conduct learning needs analysis, integrate content into the LMS, provide technical support, evaluate effectiveness, maintain documentation, and coordinate logistical planning for tournament workforce.

Support the Senior Media Partnerships Services Manager in planning and delivering services to Rights Holding Broadcasters for FIFA Women's World Cup 2027. Manage logistics, coordinate workshops, milestone events and venue tours, liaise with internal stakeholders and external partners, and ensure seamless on-site service delivery across host cities.

Provide operational and administrative support to the Executive Director of Administration for FIFA Women's World Cup 2027. Manage scheduling, prepare meeting materials, draft minutes, track action items, coordinate projects across the Administration Division, support reporting and documentation, and organize workshops and meetings to ensure effective internal organization and alignment across departments.

Lead planning, procurement, design, implementation and operations of CATV/IPTV, streaming and VOD services across venues for FIFA Women's World Cup 2027. Manage suppliers and distributed telecom teams, ensure standards, track budgets/timelines, and provide technical guidance and training.

Lead external disputes and contentious matters globally for FIFA, managing litigation, criminal and arbitration cases, settlement negotiations, external counsel, budgets, and court hearings. Provide cross-functional legal advice on contentious risks, draft and review documents, and represent FIFA in hearings and negotiations.

Lead planning, implementation, readiness and operations of venue technology services for FIFA Women's World Cup 2027 in Salvador. Manage venue technology teams, coordinate stakeholders, oversee infrastructure build-out, asset tracking, IT service management, broadcast and telecommunications delivery, and reporting across planning and tournament operations.

Lead marketing intelligence for FIFA Women's World Cup 2027 in Brazil: design measurement frameworks, connect data sources, deliver audience, ticketing and campaign insights, build dashboards and forecasts, and advise senior leadership to optimize marketing investment and fan conversion.

Manage development, setup, training, support and issue resolution for the Access Management System (AMS) across tournament venues. Oversee AMS device distribution, coordinate with the system provider Fortress, train venue staff, lead a coordinator, and provide central ACS HQ support during planning and tournament operations.

Provide commercial and media legal advice for FIFA globally: draft and negotiate partnership, media, IP, licensing and technology agreements; support Web3, digital platforms, gaming, e-sports, music and tournament-related matters; maintain templates; liaise with external counsel; support subsidiaries and FIFA technology/innovation teams on commercial opportunities.

Lead and execute workforce planning and operations for FIFA Women's World Cup 2027, coordinating headcount, workforce categories, operational delivery at venues, policies, systems, training, scheduling, and stakeholder collaboration to ensure right talent at the right time.