Top Tech Jobs & Startup Jobs

Own the customer lifecycle from onboarding through retention by designing cross-channel campaigns, automated journeys, behavioral segmentation, and A/B tests. Measure activation, conversion, churn, engagement, and lifetime value while collaborating with Product Marketing, Content, Sales, Customer Success, and RevOps. Use AI to personalize messaging, build segments, automate reporting, and improve lifecycle performance for B2B SaaS customers.

Engages inbound SMB leads through high-volume calls, qualifies prospects, uncovers needs, and books qualified onboarding or sales consultations within 24–48 hours. The role uses AI-enabled sales tools, guided talk tracks, and CRM workflows to manage objections, maintain accurate records, improve meeting quality, and support pipeline growth. The representative collaborates with account executives and onboarding teams while contributing feedback to improve sales processes and AI prompts.

Owns end-to-end client activation for AI-powered SaaS solutions, including discovery, solution design, workflow setup, demonstrations, training, performance monitoring, and optimization. The role serves as the primary client contact, translating business needs into practical AI workflows and partnering with technical specialists on complex customizations. It requires strong communication, consultative client management, AI tool familiarity, and experience in client success, implementation, or technical consulting.

Provide technical customer support for Vendasta Website Pro, troubleshooting WordPress, DNS, SSL, hosting, caching, and basic PHP, JavaScript, HTML, and CSS issues. Manage support tickets according to SLAs, document solutions, use AI-assisted diagnostics and workflows, support ecommerce setup, communicate technical concepts clearly, and escalate complex issues. Contribute to knowledge bases, process improvements, automation, and cross-functional insights.

The Senior Forward Deployed Engineer embeds with enterprise customers’ engineering teams to implement the Vendasta platform, identify technical gaps, solve problems across customer technology stacks, and translate findings into product roadmap and sprint-planning input. The role requires strong full-stack and system-design skills, customer communication, independent judgment, and regular travel to customer sites.

Consult with clients to identify AI opportunities, design and configure AI workflows within Vendasta, validate technical setups, troubleshoot issues, demonstrate solutions, train users, and optimize AI performance. The role also audits AI outputs, monitors metrics, automates repetitive tasks, and translates complex AI concepts into business value for small and midsize businesses.

The AI SEO Analyst develops and executes technical, on-page, off-page, and local SEO strategies across content types. Responsibilities include keyword research, metadata and schema optimization, AI prompt refinement, review of AI-generated content, ranking and traffic analysis, performance reporting, and workflow improvement. The role collaborates with editors, strategists, and developers, supports junior team members, maintains prompt libraries, and works a 7:30 PM to 4:30 AM IST night shift in Chennai.

Manage and QA paid search and social campaigns across Google, Microsoft, Facebook, and Instagram. Implement and verify conversion tracking, monitor performance through AI-enabled tools, identify optimization opportunities, conduct keyword and competitive research, refine ad copy, validate creative assets, troubleshoot campaign issues, and support fulfillment teams. The role also contributes to prompt libraries and AI-driven marketing workflows.

Provide omnichannel customer and technical support across phone, email, chat, and video. Use AI tools to improve resolution speed and accuracy, maintain support documentation, gather customer feedback, conduct product walkthroughs, troubleshoot software issues, and escalate bugs. Track metrics including CSAT, response time, AI tool compliance, and tagging accuracy while collaborating with product and support teams.

Manage and optimize digital advertising campaigns for high-value partners and SMB clients across Google Ads, Meta, TikTok, and MatchCraft. Troubleshoot campaign issues, analyze performance data, improve KPIs through testing and attribution analysis, and deliver QBRs, reports, and strategic recommendations. Serve as the primary technical contact, educate partners, document account activity, collaborate with internal teams, and pilot AI-enabled tools and processes to improve scalability and partner outcomes.