AI Activation Strategist (Client Management / Non-Engineering)

AI Activation Strategist (Client Management / Non-Engineering)
Chennai, India

At Vendasta, we're leading the AI revolution from right here in Chennai and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers, and keep them. We're proud to share that Vendasta has officially been named one of Canada's Most Admired Corporate Cultures for 2025!

About the Job

The mission of the AI Activation Strategist is to act as a trusted partner and guide for our clients, transforming business needs into functional AI-driven solutions within the Vendasta ecosystem. The person in this role brings a service-first mindset, genuine curiosity about AI, and a consultative, people-focused communication style. You'll build strong client relationships from the very first conversation, understand what each client needs, get their solution up and running, and keep checking in to make sure it continues to deliver results.

This is a client-facing, non-engineering role. You won't be writing code or building AI models. You'll be consulting with small business clients, setting up and tuning existing Vendasta AI tools, running demos, and training clients so they can manage on their own.

Your Impact

As an AI Activation Strategist, you'll work with clients, Senior Specialists, and AI Workflow Architects to:

• Consult with clients to deeply understand their business objectives and identify opportunities for AI integration
  
• Act as the single point of contact for clients, eliminating internal hand-offs between departments
  
• Design tailored AI solutions based on available Vendasta AI technologies (e.g., Rep AI, Content AI)
  
• Set up and fine-tune AI tools behind the scenes so they run smoothly for the client
  
• Demo and showcase the finished AI solution to the client for final approval
  
• Train clients on the solution to ensure self-sufficiency and long-term adoption
  
• Partner with Senior Specialists or AI Workflow Architects on more complex, technical customizations
  
• Check in on performance over time and make adjustments to keep results strong
  

What You Bring to the Table

• 2+ years in Client Success, Account Management, or Technical Consulting (SaaS or Digital Marketing preferred)
• Clear evidence of owning client relationships, running discovery and training sessions, and handling escalations
• A warm, clear communication style that makes new ideas easy for small business owners to understand
• Comfort using AI tools every day as a user, not as a builder. You don't need a technical background; we'll train you on the specifics
• A Bachelor's degree in Business, Communications, Marketing, or a related field is preferred

Please note: this role is not suited to candidates whose primary background is software, data, or ML engineering or development.

About Vendasta
We help businesses get more customers. And keep them. We’re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you’ll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you’ll enjoy:

• Competitive health benefits, flex time, and annual work-from-anywhere options
• Equity opportunities and a chance to directly shape our AI future
• A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning
• A place where building AI isn’t just a buzzword, it’s the core of everything we do
  

Perks:

Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices. Invest in your growth through education reimbursement, in-house learning opportunities, and a suite of leadership development programs. We’re driven by our values; Drive, Innovation, Respect, and Agility, and it shows in everything we do. Give back through community initiatives and volunteer opportunities, and build more than just a career, build a life you love. At Vendasta, you’ll find the support, the challenge, and the culture to thrive. Discover your potential. Make an impact. Grow with us.

Discover your potential. Build something that matters.

Help us lead the AI revolution from right here in Chennai.